Danielle Flores
Bossier City,LA
Summary
Proven Account Manager with a track record of increasing client satisfaction at Affordable Home Furnishing through exceptional customer service and strong relationship-building. Demonstrates a friendly attitude and excellent problem-solving skills, adept at multitasking and time management. Achieved high client retention rates by effectively negotiating contracts and collaborating with teams for seamless project execution.
Dynamic individual with hands-on experience in account management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Homemaker
Stay At Home Mom
01.2017 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Account Manager
Affordable Home Furnishing
06.2023 - 04.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
BBA - Business Administration And Management
Casper College
CasperHigh School Diploma -
Keystone Online Schools
Reston10-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Timeline
Account Manager
Affordable Home Furnishing
06.2023 - 04.2024
Homemaker
Stay At Home Mom
01.2017 - 01.2025
BBA - Business Administration And Management
Casper College
High School Diploma -
Keystone Online Schools
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