Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Fontenot

Georgetown,TX

Summary

Hi there! My name is Dani Fontenot and I am currently a Business Development Representative. I have grown over the past 2 years to become a strong BDR. I am willing to put in the extra effort to create meaningful connections to secure strong leads and qualified meetings. I am a fast learner and pick up new skills and trade quickly. I enjoy creating successful and profitable meetings from Lead Generation. I am able to professionally communicate via phone and email to set appointments for assigned projects. I have done outreach for companies such as Computype, Stone Mantel, Juniper, and Intermedia. I am able to quickly pick up the industries that are being reached out to from Medical to Tech and even in a Customer Service Role. I have set meetings with big companies such as Bank of America, Petsmart, Lowe's, Walmart, and Best Buy.


I am an experienced Sales Development Representative offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.


High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.

Overview

8
8
years of professional experience

Work History

Business Development Representative

EBQuickstart
05.2022 - Current
  • Outreach on behalf of the client company to set qualified meetings with potential prospects at the top 1000 companies in the U.S
  • Proficient with Salesforce and navigating prospects via LinkedIn
  • Creating detailed recaps with quantitative data points
  • Noticing patterns within industries, titles, and locations to create meaningful connections to get the client company in front of prospective companies to use their product
  • Proficient in product knowledge for each client company.
  • Developed business pipeline using cold and warm techniques.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Enhanced customer experience using all omnichannel offerings.
  • Verified work aligned with service levels agreed and client requirements.
  • Enhanced sales techniques and marketing plans to strengthen business development efforts.
  • Engaged with customers to build business relationships.

RDA

Big Top Dentistry for Kids
02.2019 - 05.2022
  • Office manager
  • I handle all our patient inquiries
  • Go over and explain treatment plans specific to each patient
  • I handle all of the front office as well as back office supplies, managing, ordering, and OSHA/HIPPA compliance
  • I handle our billing and insurance companies.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others as Office Manager.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned and adapted quickly to new technology and software applications.

Cofounder/Owner

Roswell Chocolate
01.2018 - 09.2019
  • Started a chocolate company making artisanal chocolates
  • Started out at farmers markets then grew to a kiosk at a local mall
  • Grew to cater to bridal companies as well as the local Lexus dealership
  • Custom service, managing employees, handling orders, etc
  • I was involved/in charge of every aspect of this company.
  • Established foundational processes for business operations.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Represented organization at industry conferences and events.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Monitored key business risks and established risk management procedures.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.

Warehouse Manager

True Labs LLC
05.2016 - 06.2018
  • Customer service
  • Sales service
  • Management of employees and intake
  • Organizing
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Integrated warehouse operations with existing and new business processes.
  • Collaborated with manufacturing and supply chain management.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Promoted brand at industry events and through ongoing networking efforts.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Education

Bachelor of Science - Exercise Sports Science

Texas State University
San Marcos, TX
05.2016

Skills

  • Lead prospecting
  • Business Relationship Management
  • Product expertise
  • Web technologies and services
  • Continuous professional improvement
  • Lead Development
  • Cold-calling
  • Project Management
  • Salesforce
  • Customer Relationship Management
  • Staff Training
  • Lead Generation
  • Sales proposal creation
  • B2C experience
  • Product Knowledge
  • Pipeline Management
  • Persuasive Communication
  • Account development
  • Email campaigns
  • CRM Software
  • Appointment Scheduling
  • Scheduling
  • Data Collection
  • Call Management
  • Microsoft Office Suite
  • Customer Relations
  • Professional telephone demeanor
  • Follow-up skills
  • Problem-solving abilities
  • De-Escalation Techniques
  • Customer Relationship Management (CRM)
  • Microsoft Excel
  • Complaint Handling
  • Microsoft Outlook
  • Computer Proficiency
  • Customer Service
  • Building rapport
  • Training development aptitude
  • Client Relations
  • Team Development
  • Customer Education
  • Problem Resolution
  • Critical Thinking

Timeline

Business Development Representative

EBQuickstart
05.2022 - Current

RDA

Big Top Dentistry for Kids
02.2019 - 05.2022

Cofounder/Owner

Roswell Chocolate
01.2018 - 09.2019

Warehouse Manager

True Labs LLC
05.2016 - 06.2018

Bachelor of Science - Exercise Sports Science

Texas State University
Danielle Fontenot