Danielle Forrester
Project Manager
Little Egg Habor,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Project Manager
The Coral Hammer
Manahawkin, New Jersey
05.2023 - Current
- Implement continuous improvement initiatives to optimize project outcomes while maintaining budget
- Load and deliver various material to jobsite
- Establish effective communication among team members for successful project completion.
- Successfully manage multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinate cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project.
- Monitor progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Enhance overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Reported regularly to boss on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintain open communication by presenting regular updates on project status to customers.
- Track project and team member performance closely to quickly intervene in mistakes or delays.
Office Manager
Causeway Glass Company, Inc.
03.2015 - 05.2023
- Handled 50+ incoming/outgoing calls per day.
- Received & checked in 5+ truck loads per week.
- Quoted/ordered glass and metal products for residential and commercial use.
- Read blueprints.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Sourced vendors for special project needs and negotiated contracts.
- Coordinated and aligned corporate and office schedules.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw office and shop inventory.
- Maintained computer and physical filing systems.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Prepared meeting rooms and materials and recorded important information.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Coordinated special projects and managed schedules.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed office operations while scheduling appointments for department managers.
- Compared vendor prices and negotiated for optimal savings.
- Updated reports, managed accounts and generated reports for company database.
Customer Service
Bagels And Beyond
04.2010 - 03.2015
- Welcomed, greeted and assisted guests in high-traffic store.
- Delivered prompt service to prioritize customer needs.
- Recommended products to customers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
House Cleaner
Independent
1 2007 - Current
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Emptied trashcans and transported waste to collection areas.
- Ordered new cleaning supplies for upcoming jobs.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Cleaned 3-6 houses per day.
Education
Bachelor of Science - Psychology
Stockton University
Galloway, NJ 01.2013 - 06.2017
Skills
Strategic planning
Customer Relations
Permit processing
Project planning and development
Scheduling
Sorting and labeling
Workflow planning
Mail handling
Organizational skills
Certification
ALDC 101 (addiction/alcohol counseling)
Timeline
Project Manager
The Coral Hammer
05.2023 - Current
Yoga Teacher Training (200 hour)
12-2020
ALDC 101 (addiction/alcohol counseling)
09-2015
Office Manager
Causeway Glass Company, Inc.
03.2015 - 05.2023
Bachelor of Science - Psychology
Stockton University
01.2013 - 06.2017
Customer Service
Bagels And Beyond
04.2010 - 03.2015
House Cleaner
Independent
1 2007 - Current