Danielle Foster
Carrollton,TX
Summary
Accomplished Patient Access Coordinator with a proven track record at Methodist Le Bonheur Germantown Hospital, enhancing operational efficiency by implementing an electronic health record system. Known for exceptional customer service and strong organizational skills, adept at managing confidential information and improving patient satisfaction. Demonstrates critical thinking and a caring approach, ensuring high-quality patient care and support.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Patient Access Coordinator
Methodist Le Bonheur Germantown Hospital
11.2022 - 12.2025
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
- Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
Health Care Assistant
J.A.L Healthcare
11.2019 - 11.2023
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
- Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
- Improved patient outcomes by closely monitoring for signs of distress or complications and promptly alerting nursing staff.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Leasing Consultant
Fieldstone Apartments
08.2019 - 11.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Guided prospective tenants through paperwork and logistical steps to ensure seamless move-in procedures.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
Associates - Nursing
Southwest Tennessee Community College
Memphis, TNSkills
- Strong organization
- Healthcare
- Customer service
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Customer follow-up
- Verbal and written communication
- Patient check-in
- Attention to detail
- Punctual and hardworking
- Multitasking
- Critical thinking
- Caring and empathetic
- Active listening
- Documenting and recording information
- Communicating to patients and families
Timeline
Patient Access Coordinator
Methodist Le Bonheur Germantown Hospital
11.2022 - 12.2025
Health Care Assistant
J.A.L Healthcare
11.2019 - 11.2023
Leasing Consultant
Fieldstone Apartments
08.2019 - 11.2021
Associates - Nursing
Southwest Tennessee Community College
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