Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Fragetti

Brooklyn,NY

Summary

Dynamic and dependable professional with a proven track record at Instacart, excelling in customer service and timely deliveries. Recognized for enhancing client satisfaction through effective communication and attention to detail. A fast learner with strong teamwork skills, dedicated to achieving excellence in every task while maintaining a positive attitude.

Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Experienced with deep cleaning techniques and efficient organization methods to create spotless and welcoming spaces. Utilizes effective cleaning products and equipment to ensure hygienic environments. Knowledge of time management and prioritization to complete tasks swiftly and thoroughly.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

17
17
years of professional experience

Work History

Delivery Driver

Instacart
05.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.

House Cleaner

Self-employeed
03.2008 - 11.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Sales Associate

Zanadu
08.2013 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Party Planner

Spa DI DA
04.2010 - 11.2012
  • Increased repeat business through strong relationships with clients and vendors.
  • Enhanced client satisfaction by executing memorable and well-organized events.
  • Developed customized proposals for each client, addressing their specific needs and preferences.
  • Maintained comprehensive records of past events, streamlining future planning efforts and improving overall organization.
  • Provided exceptional customer service throughout the entire planning process, from initial consultation to post-event followup.

Education

GED -

Ged.com
Online
03-2025

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Listening skills
  • Multi-tasking strength
  • communication skills
  • typing skills
  • fast learner

Timeline

Delivery Driver

Instacart
05.2024 - Current

Sales Associate

Zanadu
08.2013 - 04.2018

Party Planner

Spa DI DA
04.2010 - 11.2012

House Cleaner

Self-employeed
03.2008 - 11.2024

GED -

Ged.com
Danielle Fragetti