Danielle Fredricks
New York,NY
Summary
To serve the interesting an organization that will allow for extensive personal and professional growth by providing excellent customer service, exemplifying teamwork, and contributing to its success.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Patient Escort
All Staff Agency
07.2020 - 04.2024
- Responsible for Transporting Residents safely to and from the doctor Appointments
- Mostly work at the nursing facility
- Assisting patients to wheelchair or walker
- Make sure the patient is dressed appropriately according to the weather
- Make sure wheelchair and walker are in a working condition
- To follow all policies and procedures of the Agencies and Facilities I am referred /assigned to
- Must bring the residents back to the facility without any side stops
- Ensure that the Residents are safe and secure.
Home Heath Aide
Partners In Care
10.2005 - 05.2020
- Maintain in -home patient care by following established Plan of Care from visiting nurse
- Interact with families and help to educate families on patients overall care
- Write daily reports on patients treatment and incident reports on any problems
- Receive in-service training every 6 months on different diseases and ailments.
Residential Security
TSI Special Service
11.2003 - 05.2006
- Operated phone and radio equipment to communicate with central office
- Wrote daily incident reports
- Performed daily security checks using established criteria
- Kept daily work records for maintenance purposes.
Customer Service
Blockbuster Video
08.1999 - 09.2002
- Reviewed customer complaints concerning billing and customer accounts by issuing giveaways and store coupons
- Responsible for maintaining customer accounts including contracts forms, memberships and fees
- Balance cash drawers at the beginning and end of every work shift
- Provided customer service to customer vis phone and in person to ensure all needs are met.
Shift Manager
Kentucky Fried Chicken
09.1992 - 05.2002
- Prepared weekly schedules for staff of up to 25 team members
- Responsible for interviewing and hiring applicants
- Trained new and current team members on production and sales of new promotions
- Maintained communication between management and team members by conducting store meetings
- Prepared daily sales reports by reconciling all transaction receipts and keeping an accurate amount of funds
- Make daily cash deposits and handled payroll by cashing employee checks.
Education
H.S of Fashion Industries
New York, NYSkills
- Home health
- Surveillance
- Time management
Certification
- Food Safety Certification
- Guard Card
Timeline
Patient Escort
All Staff Agency
07.2020 - 04.2024
Home Heath Aide
Partners In Care
10.2005 - 05.2020
Residential Security
TSI Special Service
11.2003 - 05.2006
Customer Service
Blockbuster Video
08.1999 - 09.2002
Shift Manager
Kentucky Fried Chicken
09.1992 - 05.2002
H.S of Fashion Industries