Danielle Fried
Palm Beach,FL
Summary
Operations professional with strong background in executive partnerships, adept at managing complex schedules, coordinating meetings and projects, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
3
3
years of professional experience
Work History
Operations Manager
Versace
10.2023 - Current
- Heavily assisted with new store openings during and after construction phases
- Worked closely with other departments of business to ensure efficiency of operations in order to effectively support sales teams in meeting sales goals (i.e., buyers, planners, allocators, merchandisers, IT, IC, etc.)
- Developed and rolled out an operation’s standard manual within the district
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Implemented BOH best practices used throughout the district
- Conduct weekly cycle counts to ensure no discrepancies with inventory
- Managed all shipments, consolidations, and customer orders with efficiency and accuracy.
- Manage LP and IC through company standards and audits
- Achieve Operational excellence through constant review of store functionality and analyzation of reports to make informed suggestions which improve the overall business for the front and back of house
- Consistently looking for opportunities to streamline and improve work and cash flow for the overall business
Assistant Store Leader – Operations/Visual Merchandising Focus
kate spade New York
09.2022 - 10.2023
- Successfully ran the business for two of the busiest holidays of year as acting store manager, while store leader was on MLA
- Achieved structure and efficiency within the team and business by successfully implementing lost policies and procedures
- Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
- Provide for business continuity by identifying potential successors and emerging leaders for the key leadership positions on the team
- Develop effective action plans that result in improved team and individual performance
- Recruited and hired talented individuals bringing depth and experience to organization.
- Provide direct reports with ongoing support, appropriate training, positive/constructive feedback, coaching and recognition in an inclusive manner
- Drive employee engagement and continuous process improvement to remove barriers and enhance team effectiveness
- Lead a team of 15 to achieve customer service excellence and sales goals
- Provide overall support with the shipping and receiving process, reporting any issues and taking the necessary steps to resolve
- Implement & maintain accurate operation documents & procedures
- Oversee store cycle counts, scheduled inventories, and reconciliation
- Willingness to travel to other locations to assist with store operations and refreshes
- Experienced in organizing and arranging visual product displays to optimize sales and attract higher traffic volumes
- Demonstrate ability to analyze sales and forecast future trends
- Assist in managing weekly, monthly, and quarterly sales reports
- Utilizing CRM tools to increase in-store and influenced sales, helping to achieve daily/weekly/monthly sales goals
- Lead visual floor-sets and execution of visual refreshes
- Partner with district leaders to create a visual plan of execution that enhances the business resulting and results in higher conversion rates.
Multi Store Operations Manager – Flagship Location
Theory
02.2022 - 09.2022
- Successfully ran two flagship locations to support product movement for a multi-unit operation, supporting 20 million in revenue.
- Managed and trained offsite operations team to support company’s largest grossing location and to ensure compliance with all operational policies and procedures
- Assist with employee hiring and onboarding processes
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
- Ensure the organization and efficient operation of entire offsite location
- Regularly work with company POS system for reporting purposes and to cross reference inventory and sales for all locations for proper product replenishment
- Managed inventory levels for optimal product availability, minimizing stockouts and overstock situations.
- Inventory planning for men’s and women’s locations to replenish product 3x or more per week based on sell-through and OH reports
- Ensure timely movement of merchandise and adherence to procedural guidelines including transfers, RTVs, and damages
- Proficient in sending and receiving of inventory from company distribution center and stores across the US, in addition to D2C sales from offsite location and coordinating proper support and replenishment for sister-store needs based on business and sell through
- Communicate and partner with corporate contacts to resolve maintenance and upkeep of the offsite including IT issues and repairs, and ensure resolutions in a timely manner
- Order supplies for online and in store business for all three locations and staying within budget
- Perform and prepare all inventories and cycle counts at a high-volume caliber
- Partner with DIC to manage inventory discrepancies and reconciliations
- Utilize inventory best practices within the teams daily procedures to ensure accuracy and efficiency
- Regularly work in Microsoft Office and Excel to track reporting and scheduling
- Regularly work with Google drive and Google docs for inter-company communication i.e., scheduling/hosting meetings, updating files, referencing policies and procedures, utilizing calendar for appointments, etc
Education
Applied Science -
Rockland County Community College
Ramapo, NY01.2012
Business Administrations -
Orange County Community College
Middletown, NY01.2009
Academic Degree -
Cornwall Central High School
New Windsor, NY01.2006
Skills
- Strategic problem solver
- Diligent organizer
- Workflow Optimization
- Problem-Solving
- Team Leadership
- Operations Management
- Project Management
- Customer Service
- MS Office
- Google Suite
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Operations Manager
Versace
10.2023 - Current
Assistant Store Leader – Operations/Visual Merchandising Focus
kate spade New York
09.2022 - 10.2023
Multi Store Operations Manager – Flagship Location
Theory
02.2022 - 09.2022
Business Administrations -
Orange County Community College
Academic Degree -
Cornwall Central High School
Applied Science -
Rockland County Community College