To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Lawn Enforcement
08.2020 - Current
Prepare quotes, contracts, and invoicing through scheduling software.
Monitor account payable and receivables.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed and maintained relationships with external vendors and suppliers.
Interacted well with customers to build connections and nurture relationships.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Daycare Teacher
Color My World Childcare Academy
08.2013 - 03.2020
Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Gathered materials and resources to prepare for lessons and activities.
Helped new preschool children get used to classes by giving one-on-one support.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Engaged with children on individual basis to build positive relationships and promote learning.
Implemented curriculum to enhance classes with learning-focused activities.
Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Modeled positive behavior and communication skills for students.
Developed and maintained courteous and effective working relationships.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Customer Relations Manager
Carlock Toyota of Tupelo
02.2013 - 08.2013
Building and maintaining relationships with clients and key personnel
Conducting business reviews to ensure clients are satisfied with their products and services
Alerting the sales team to opportunities for further sales within key clients
Carrying out client satisfaction surveys and reviews
Fostered superior customer relations through diligent attention to customer needs
Efficiently handled customer requests
Monitoring company performance against service level agreements and flagging potential issues
Education
Bachelors Business Administrative - management courses with human resource emphasis
University of Mississippi
05.2018
Associate of the Arts - business courses such as Accounting, Statistics, and Business Communications
Itawamba Community College
05.2015
Skills
Problem-Solving
Team Leadership
Customer Service
Performance monitoring
Goal Setting
Client Relationships
Superb time management skills
Invoice Processing
Unsurpassed work ethic
Awardsandacknowledgements
Phi Theta Kappa, Academic accomplishment that rewards students for their GPA
Certification
Child Development Associate (CDA) - Council for Professional Recognition.
CPR/AED Certification
ServSafe Food Handler's Certification
Timeline
Operations Manager
Lawn Enforcement
08.2020 - Current
Daycare Teacher
Color My World Childcare Academy
08.2013 - 03.2020
Customer Relations Manager
Carlock Toyota of Tupelo
02.2013 - 08.2013
Associate of the Arts - business courses such as Accounting, Statistics, and Business Communications
Itawamba Community College
Bachelors Business Administrative - management courses with human resource emphasis