Hi, I’m
Danielle Garcia
Pocatello,ID
Summary
Recent AAPC graduate looking to start my career in the medical coding field. I am very motivated and ready to put my skills and knowledge to work. I have experience in business administration and management as well as my CPC certification that I believe will make me an asset to this field. I am a
Strategic-thinking individual. I have an engaging and pleasant personality with expertise improving customer relationships. Skilled at managing multiple projects to complete work under tight deadlines.
Overview
10
years of professional experience
Work History
Pocatello Animal Services
Director
03.2011 - 02.2021
Job overview
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated company documentation to verify alignment with regulatory requirements.
- While I held the Director position we were able to raise money and build a Veterinary surgical suite and recruit a volunteer veterinarian.
- We were raised our status to no kill shelter.
- As a team we were able to promote and implement a spay and release program with the ASPCA.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Identified and approved equipment and elements required for productions.
IBEW Local 449
Administration Assistant
07.2018 - 05.2020
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Offered technical support and troubleshot issues to enhance office productivity.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Composed inter-office correspondence and provided product and service information to customers.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
Helix High SchoolLa Mesa, CA
GED
06.
AAPC
from CPC Certification
10.2023
Skills
- Operations Management
- Contract Management
- Contract Negotiation
- Budget Control
- Strategic Planning and Execution
- Process Improvement
- Leadership Training
- Operations Oversight
- Contract and Vendor Management
- Rules and Regulations
- People Management
- External and Public Relations
Affiliations
Current member of the AAPC Idaho Falls chapter
Timeline
Administration Assistant
IBEW Local 449
07.2018 - 05.2020
Director
Pocatello Animal Services
03.2011 - 02.2021
Helix High School
GED
AAPC
from CPC Certification