Managed inventory and supplies, ensuring timely availability of materials.
Recognized by management for exemplary customer service.
Collaborated effectively with diverse teams to resolve product and service issues.
Responded to customer inquiries, enhancing overall satisfaction.
Identified customer needs efficiently to provide tailored solutions.
Supported colleagues through guidance, fostering a collaborative work environment.
Maintained current knowledge through ongoing education and advanced training.
Provided general office support including copying, scanning, faxing, and sorting mail.
Shift Leader
Walgreens
Albuquerque, NM
02.2012 - 08.2023
Managed inventory by monitoring stock levels and ordering supplies to maintain product quality.
Maintained cleanliness and organization of work area to uphold company standards.
Scheduled staff shifts based on peak times and individual availability.
Conducted regular team meetings to communicate targets, updates, and gather feedback.
Analyzed weekly sales data to identify trends and opportunities for improvement.
Monitored employee performance, providing constructive feedback for enhancement.
Handled customer inquiries promptly, delivering accurate information on menu items and promotions.
Verified accuracy of cash drawers during opening and closing shifts.
Education
GED -
CNM
Albuquerque, NM
05-2012
Skills
Patient scheduling and appointment management
Electronic health records management
Inventory control
Customer service and care coordination
Data entry and office administration
Team collaboration and training
HIPAA compliance
Multitasking and organizational skills
Payment collection
Affiliations
I have 4 kids balancing home life with work life. I have been working since I was 19 years old. Hard worker, team player, positive attitude. Able to multi-task different jobs at once.
Empregada De Limpeza at Paróquia De Rio Maior, 2040-325 , Rio Maior, PortugalEmpregada De Limpeza at Paróquia De Rio Maior, 2040-325 , Rio Maior, Portugal