Danielle Garrison
ORANGE,CA
Summary
Meticulous Charter Coordinator with 8 years of experience in charter and owner flights. Successful at dispatching and and maintaining focus after long hours of administrative functions. Personable Charter Coordinator works closely with pilots and other professionals in attainment of daily objectives. Skilled at payment collection and knowledge of FOS use.
Overview
17
17
years of professional experience
Work History
Charter Coordinator
Pegasus Elite Aviation
Van Nuys , CA
2018.03 - Current
- Checked flight statuses and plane maintenance for client and crew
- Supervised reservations made on online booking sites.
- Sent invoices to clients.
- Received and sent hundreds of emails daily.
- Coordinated with accounting to ensure payments received
- Used FOS and Citrix to schedule charters and appropriate workers.
- Arranged customs internationally and in USA
- Arranged permits for charters, landing permits and overflight permits
- Ran TSA on daily basis to clear no-fly list
Flight Attendant
Pegasus Elite Aviation
Van Nuys , CA
2004.03 - 2014.04
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Acquired and prepared all Gourmet catering
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Established strong rapport with aircraft owners, charter clients as well as our crew
- Maintained aircraft and executed all travel related duties to highest standard
- Ensure safety and comfort of customers onboard aircraft.
Flight Attendant
Northwest Airlines
Minneapolis , MN
2001.05 - 2003.11
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Relayed updates and information to passengers after confirming key details with pilot.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Education
Bachelor of Arts - Business Administration
Chapman University
Orange, CA05.1998
Skills
- Decision Making in stressful situations
- Complex Problem Solving
- Communication with clients and crew in friendly and informative manner
- Dependable and reliable
- Always eager to go above and beyond
Languages
Spanish
Limited Working
Timeline
Charter Coordinator
Pegasus Elite Aviation
2018.03 - Current
Flight Attendant
Pegasus Elite Aviation
2004.03 - 2014.04
Flight Attendant
Northwest Airlines
2001.05 - 2003.11
Bachelor of Arts - Business Administration
Chapman University
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