Danielle Garvey

• Reduced turnaround time for dental appliances through effective time management and organization skills.
• Collaborated with dentists to create accurate and customized dental restorations for patients.
• Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
• Completed detailed models of patients' mouths to create accurate devices.
• Prepared wax bite-blocks and impression trays for use.
• Trained or supervised other dental technicians or dental laboratory bench workers.
• Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
• Contributed to cost reduction initiatives by evaluating material usage patterns.
• Provided exceptional customer service, addressing concerns promptly and professionally.
• Improved workflow efficiency by regularly maintaining lab equipment.

• Assisted colleagues in their confirmation duties as needed, fostering a supportive team environment.
• Served as a subject matter expert in the area of confirmations, providing guidance and support to colleagues as needed.
• Cooperated with other departments to ensure accurate and consistent information was provided to clients during the confirmation process.
• Gathered, organized and input information into digital database.
• Evaluated customer needs and feedback to drive product and service improvements.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Worked Part Time until restaurant closed

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Promoted business loyalty by fostering positive customer relationships.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• United with team members during busy shifts for efficient workflow and excellent guest experiences.

Worked Part Time until restaurant closed

• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Worked jointly with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
• Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Handled high-pressure situations calmly and professionally during peak hours of operation.
• Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.