Danielle Gayle
Miramar
Summary
MEDICAL ASSISTANT WITH RELEVANT EXPERIENCE IN FAST-PACED HEALTHCARE SETTINGS, STRONG BACKGROUND IN PATIENT CARE, MEDICAL TERMINOLOGY, AND ELECTRONIC HEALTH RECORD SYSTEMS. DISPLAY ABILITY TO MANAGE MULTIPLE TASKS SIMULTANEOUSLY AND ADAPT TO CHANGING ENVIRONMENTS OR DEMANDS SUCCESS NOTED IN IMPROVING CLINIC WORKFLOW EFFICIENCY AND CONTRIBUTING POSITIVELY TO TEAM FOCUSED ENVIRONMENT. DEDICATED TO COMPLYING WITH REGULATORY AND PRACTICE STANDARDS. CULTIVATES TRUST AND RAPPORT WITH PATIENTS THROUGH EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Memorial Hospital West
02.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Supported office staff and operational requirements with administrative tasks.
Medical Receptionist
Shalom Mental Health and Wellness
05.2024 - Current
- Relayed messages and transferred records between staff and offices to facilitate effective patient care.
- Printed patient forms and reviewed charts to prepare for upcoming appointments.
- Offered additional support and assistance to patients with limitations.
- Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule.
- Reconciled co-payment charges and maintained accurate records.
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing.
- Maintained neat lobby areas and greeted each person promptly.
- Answered basic questions and provided information to patients and family members.
Receptionist
Harborchase of Tamarac
09.2023 - Current
- Assist all departments with data
- Assisting all departments as a point of contact
- Interacted with organizational staff, executives, clients, vendors, and visitors on a daily basis
- Kept track of visitors and screened them for access to the facility and inter-office personnel
- I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts
- Keep track of product availability
- I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts
Medical Assistant
Robert Odell MD
06.2024 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Certification - Phlebotomy
Center For Career Training
Lauderdale Lakes05.2024
Certification - Certified Nursing Assistant
Center For Career Training
Lauderdale Lakes05.2024
Diploma - Home Health Aid
Center For Career Training
Lauderdale Lakes04.2024
Diploma - undefined
Boyd H Anderson High School
Lauderdale Lakes, FL06.2022
Skills
- Medical Terminology
- Appointment Setting
- Clerical Support
- HIPAA Compliance
- Basic Life Support
- Patient Care
- Patient Care Coordination
- Written Communication
- Confidentiality
- EHR Software
- Payment Collection
- Check-in coordination
- Patient Communication
- EMR Software
- Clinical Documentation
- Vitals monitoring
- Phlebotomy
- Problem Solving
- OSHA Compliance
- Administrative Support
- Billing support
- Data Entry
- Anatomy and Physiology Knowledge
- Procedure Assistance
- Critical Thinking
- EKG Interpretation
- Patient Scheduling
- Customer Service
- Data inputting
- Certified Home Health Aide
- CPR certification
- Blood glucose testing
- Catheter care
- Blood glucose monitoring
- Specimen collection
- Phlebotomy techniques
Certification
- CNA - Certified Nursing Assistant
- PT - Phlebotomy Technician
Timeline
Patient Care Technician
Memorial Hospital West
02.2025 - Current
Medical Assistant
Robert Odell MD
06.2024 - 02.2025
Medical Receptionist
Shalom Mental Health and Wellness
05.2024 - Current
Receptionist
Harborchase of Tamarac
09.2023 - Current
Certification - Phlebotomy
Center For Career Training
Certification - Certified Nursing Assistant
Center For Career Training
Diploma - Home Health Aid
Center For Career Training
Diploma - undefined
Boyd H Anderson High School
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