Danielle Gehr
Manchester,United States
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead ERP Master Data Specialist
Cambridge Isotope Laboratories Inc.
05.2024 - Current
- Supported company growth by creating scalable master data structures that accommodated evolving business needs.
- Utilized advanced data analytics tools to create insightful visualizations that informed strategic business decisions.
- Reduced data discrepancies by diligently updating and maintaining accurate records in a timely manner.
- Streamlined master data management by developing and maintaining efficient workflows.
Dynamics Business Analyst (Contract)
Caterpillar
04.2023 - 07.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Microsoft Dynamics 365 Functional Consultant
Avanade
04.2021 - 11.2022
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.
- Increased system stability through rigorous testing and validation of software enhancements before deployment.
- Determined proper methodologies and procedures to use based upon project specifications.
- Spearheaded process improvement efforts, analyzing current operations to identify inefficiencies and recommend actionable solutions.
Salesforce Business Analyst (Contract)
Progress Software
09.2020 - 04.2021
- Championed best practices in change management processes to minimize disruption during system updates or modifications.
- Facilitated seamless integrations between Salesforce and other critical business systems for a holistic view of customer information.
Salesforce Administrator (Contract)
Center for Disease Control Foundation (CDC)
07.2020 - 09.2020
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
Salesforce Operation Analyst (Contract)
Pilera Software
02.2019 - 07.2020
- Managed multiple projects simultaneously while maintaining strict deadlines, ensuring successful completion within budget constraints.
- Maintained a strong focus on customer satisfaction, ensuring timely resolution of issues and implementing proactive measures to prevent future occurrences.
B2B/E-Commerce Specialist
Connection
04.2014 - 11.2018
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Maintained working knowledge of company products, services and promotions.
Skills
- Developed and documented Dynamics 365 business requirements and functional specifications
- Developed business process flows and process improvement initiatives for Dynamics 365
- Configured and customized Dynamics 365 modules and entities to meet business requirements
- Developed user stories, acceptance criteria, and other related documentation to support the implementation
- Worked with stakeholders to understand business processes and requirements
- Created and maintained test plans and test cases for Dynamics 365
- Proficiency in defining, designing, and implementing Dynamics 365 solutions to meet business requirements
- Skilled in creating and configuring custom entities, workflows, forms, and views
Certification
- Microsoft Dynamics 365 (CRM)
- Microsoft Dynamics 365 (ERP)
- Microsoft Power Platform Fundamentals
Timeline
Lead ERP Master Data Specialist
Cambridge Isotope Laboratories Inc.
05.2024 - Current
Dynamics Business Analyst (Contract)
Caterpillar
04.2023 - 07.2023
Microsoft Dynamics 365 Functional Consultant
Avanade
04.2021 - 11.2022
Salesforce Business Analyst (Contract)
Progress Software
09.2020 - 04.2021
Salesforce Administrator (Contract)
Center for Disease Control Foundation (CDC)
07.2020 - 09.2020
Salesforce Operation Analyst (Contract)
Pilera Software
02.2019 - 07.2020
B2B/E-Commerce Specialist
Connection
04.2014 - 11.2018
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