Danielle Geissler
Lake Forest,CA
Summary
Dynamic Office Manager with a proven track record at BGA Insurance, excelling in operations management and employee supervision. Spearheaded workflow optimizations, enhancing team performance by 20%. Skilled in analytical thinking and workforce management, adept at fostering customer relations and driving regulatory compliance. Expert in human resources, from recruitment to training, ensuring high engagement and efficiency.
Overview
16
16
years of professional experience
Work History
Office Manager
BGA Insurance
03.2008 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Delivered performance reviews to recommend additional training or advancements.
- Updated reports, managed accounts, and generated reports for company database.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel on CRM systems and licensing systems
- Overseeing case managers performances, work loads, and assisting in managing relationships with producers.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Brea Olinda High School
Brea, CASkills
- Analytical thinking
- Operations Management
- Excellent multi-tasking ability
- Customer Relations
- Employee Supervision
- Contract Administration
- Workforce Management
- Policy Development
- Organizational Skills
- Employee Training
- Human Resources
Timeline
Office Manager
BGA Insurance
03.2008 - Current
High School Diploma -
Brea Olinda High School
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