Danielle Gipson
Monroe,WA
Summary
Dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent organizational strengths and superior work ethic
Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships.
Overview
16
16
years of professional experience
Work History
Home Manager
Self Employed
06.2007 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Budget forecasting and management, cash management
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facility maintenance oversight
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Demonstrated respect, friendliness and worked well in a team setting, providing support and guidance.
- Offered educational guidance to help residents develop important life skills.
- Experience with educational and medical advocacy, volunteer work
Medical Claims Processor
Premera Blue Cross Of Washington
01.2011 - 10.2020
- Researched and analyzed up to 100+ complex medical claims issues to support accuracy and resolved missing data for timely processing on a daily basis.
- Paid or denied medical claims based upon established claims processing criteria.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Assessed medical claims for compliance with regulations and corrected discrepancies.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Maintained confidentiality of patient finances, records, and health statuses.
- Made contact and responded to correspondence with insurance carriers to discuss policies and individual patient benefits amongst any changes.
- Participated in a wide variety of projects such as the Associate Engagement Work Group, Spirit Team, Gemba Team and an Evacuation coordinator.
Sales Associate
Ace Hardware
09.2009 - 12.2011
- Accurately processed POS transactions, managed efficient cash register operations, returns, exchanges and refunds in accordance with store policy.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, prepared, tagged, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Rotated stock and restocked shelves, ensuring optimal product availability and store presentation.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome customers. Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences by maintaining store organization and cleanliness.
Education
High School Diploma -
Lynnwood High School
Bothell, WA06.2007
Skills
- Problem solving / Decision making / Adaptability / Creative Thinking
- Customer assistance / Telephone Etiquette
- Project management
- Budget Administration
- Praise and Encouragement / Team building
- Dependable and Responsible
- Professionalism and Ethics
- Order Processing / Shipment Processing / Stocking and Receiving
- Sales Development / Cash register Operation / POS System Operation
- Policy and Procedure Adherence
- Safety and Cleanliness Standards
- Attention to Detail
- Microsoft Office / 10-Key Touch
- Administrative Abilities
Timeline
Medical Claims Processor
Premera Blue Cross Of Washington
01.2011 - 10.2020
Sales Associate
Ace Hardware
09.2009 - 12.2011
Home Manager
Self Employed
06.2007 - Current
High School Diploma -
Lynnwood High School