Experienced Project Manager with over 21 years of experience in the Title and Escrow Industry.
Excellent reputation for resolving problems and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and going above and beyond to meet team goals.
Overview
16
16
years of professional experience
Work History
Senior Escrow Officer
Chicago Title Company
Pleasanton, CA
04.2019 - Current
Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Followed-up on status of releases, policies and return of recorded documents.
Opened incoming orders and set up escrow files within 1 hour of receiving purchase agreement.
Communicated requirements and title exception information to clients.
Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
As the project manager of my team, I Delegated a team of 3 people on upwards of 70+ orders per month making sure to meet all timelines and important dates to ensure smooth closings.
Senior Escrow Officer
Old Republic Title Company
Pleasanton, CA
01.2007 - 04.2019
(Same position and responsibilities as listed above)
Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Followed-up on status of releases, policies and return of recorded documents.
Opened incoming orders and set up escrow files within 1 hour of receiving purchase agreement.
Communicated requirements and title exception information to clients.
Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
As the project manager of my team, I Delegated a team of 3 people on upwards of 70+ orders per month making sure to meet all timelines and important dates to ensure smooth closings.
Education
High School Diploma -
San Leandro High School
San Leandro, CA
06.1999
Skills
Real Estate Lending Processes
Prospecting Clients
Lender Collaboration
Customer Satisfaction
Escrow Management
Complaint Handling
Settlement Statements
Customer Relations
Public Relations
Real Estate Industry Understanding
Cold Calling
Property Rights
Workflow Processes
Sales Goals
Timeline
Senior Escrow Officer
Chicago Title Company
04.2019 - Current
Senior Escrow Officer
Old Republic Title Company
01.2007 - 04.2019
High School Diploma -
San Leandro High School
Similar Profiles
Tara RileyTara Riley
Escrow Officer at Chicago Title CompanyEscrow Officer at Chicago Title Company