Danielle Gratopp
Rochester,MI
Summary
Business-minded professional promoting more than 18 years of expertise overseeing transactions and reconciling monthly financial reports. Offering confidence, team contribution and decision making skills. Skilled in accounts payable, budgeting, reporting, and optimizing processes to enhance business performance. Seeking to leverage skills in a new industry or role. Excited to contribute a unique perspective and a results-oriented mindset in a dynamic and forward-thinking environment.
Overview
18
18
years of professional experience
Work History
Finance Manager
Reproductive Medicine Associates of Michigan, PLC
01.2013 - Current
- Oversee the financial health and sustainability of the practice while supporting its mission to provide quality fertility care.
- Manage accounts payable and receivable to track income and expenditures and provide quantitative financial information.
- Direct budget development, creation of budgetary controls and recordkeeping systems.
- Collaborate with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Prepare accurate financial statements at end of month to summarize financial health and business performance.
- Conduct regular audits to identify areas for improvement in the revenue cycle process.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Identify discrepancies between budgetary targets and actual revenue and expenses.
- Serves as a liaison between the organization''s leadership team members and payers during contract negotiations, securing favorable terms for reimbursement rates.
- Streamlined billing processes, significantly reducing errors and enhancing revenue cycle efficiency.
- Support the timely completion of credentialing applications, facilitating a smooth onboarding process for new providers.
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Develop and maintain courteous and effective working relationships.
- Demonstrate strong organizational and time management skills while managing multiple projects.
Operations Coordinator
Reproductive Medicine Associates of Michigan, PLC
07.2009 - 05.2013
- Coordinated clinic operations, both administrative and financial.
- Handled accounts payable processes, accurately processing invoices and reconciling vendor accounts.
- Assisted in development and implementation of standard operating procedures, enhancing operational consistency and quality of care.
- Oversaw inventory management, including ordering supplies and maintaining appropriate stock levels.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Arranged building maintenance and ensured needed repairs were completed.
- Managed IT related issues and ensured all were reported and resolved.
- Assisted in recruiting, hiring and training of team members.
- Processed and maintained bi-weekly payroll.
Patient Services & Billing Specialist
Reproductive Medicine Associates of Michigan, PLC
10.2006 - 07.2009
- Greeted patients, facilitated check-ins, and managed front desk operations.
- Handled phone inquiries, scheduled appointments, and provided information about fertility services.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Played a pivotal role in maintaining positive cash flow within the organization by ensuring timely submission of clean claims and diligent follow-ups on outstanding payments.
- Safeguarded practice revenue by diligently following up on outstanding account balances and initiating collection efforts when necessary.
- Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between practice and its clients.
- Documented details regarding contact with patients, providers and other individuals in EMR and billing system.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
Education
Associate in Business Administration -
Oakland Community College
Auburn Hills05.1997
Skills
- Financial Budgeting
- Account Reconciliation
- Accounts Payable
- Accounts Receivable
- Payroll Processing
- Internal Controls
- Report Preparation
- Time Management
- Attention to Detail
- Organizational Skills
Timeline
Finance Manager
Reproductive Medicine Associates of Michigan, PLC
01.2013 - Current
Operations Coordinator
Reproductive Medicine Associates of Michigan, PLC
07.2009 - 05.2013
Patient Services & Billing Specialist
Reproductive Medicine Associates of Michigan, PLC
10.2006 - 07.2009
Associate in Business Administration -
Oakland Community College
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