Danielle Gray
Eureka,CA
Summary
Dedicated cosmetologist with over 30 years of experience in the beauty industry, including ownership of two successful salons. Demonstrates exceptional customer service and multitasking skills to ensure a positive experience for all clients. Proven expertise in time management and a strong commitment to fostering client relationships. Transitioning to a new career path to leverage extensive skills in a different environment.
Overview
13
13
years of professional experience
Work History
Owner/Cosmetologist
Pop of Color Salon
Fortuna, CA
10.2011 - Current
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Upsold various treatments or packages when appropriate.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
- Assisted customers in selecting appropriate retail products for their needs.
- Processed customer payments and ensured accurate record keeping.
- Performed administrative tasks including scheduling, client communication, and record keeping.
Education
Licence of Cosmetology - Cosmetology
Stylemaster College of Hair Design
Longview, WA04-1995
High School Diploma -
Mckinleyville High School
McKinleyville, CA06-1992
Skills
- Customer relationship and retention management
- Excellent communication
- Task prioritization
- Time management
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Business management
- Staff management
- Industry trend awareness
- Appointment scheduling
- Salon marketing
- Hair styling, cutting, and coloring techniques
- Nail care expertise
References
- Lori Colmen (707) 496-1711
- Brenda Cardoza (707) 496-1078
- Jamie Cox (707) 616-9344
Client references upon request
Timeline
Owner/Cosmetologist
Pop of Color Salon
10.2011 - Current
Licence of Cosmetology - Cosmetology
Stylemaster College of Hair Design
High School Diploma -
Mckinleyville High School
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