Danielle Green
Middletown,DE
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level part time position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Cardiovascular Technician
Christiana Care Health System Cecil County Campus
07.2010 - Current
- Conducted electrocardiogram, holter monitors and stress tests by using electronic test equipment and recording devices.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Trained new technicians in best practices for performing cardiovascular diagnostic tests, promoting a consistent level of quality across the team.
- Reduced patient wait times by efficiently scheduling and coordinating appointments for cardiovascular procedures.
- Increased patient satisfaction with thorough explanations of procedures and answering questions.
- Enhanced patient care by performing accurate electrocardiograms and stress tests.
Front Office Coordinator
Pain Managment and Rehab
03.2006 - 01.2013
- Monitored office supplies by checking inventory and placing orders.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Enhanced patient experience by managing front office operations efficiently and professionally.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
- Assisted Physicians with patients.
Front Desk Coordinator
Wide Open MRI
01.2005 - 09.2008
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Transcribed phone messages for entire office and relayed messages.
- Verified patient demographic information, copied documentation and directed to provided information.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Assisted MRI technologist with patients
Billing and Collections
Delaware Back Pain and Sports Rehab Centers
01.2001 - 09.2003
- Monitored accounts receivable aging reports, identifying delinquent accounts requiring immediate attention to minimize losses.
- Responded to customer inquiries and provided detailed account information.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Researched and resolved billing discrepancies to enable accurate billing.
- Contracted Attorneys and paralegals to discuss workman's comp and motor vehicle claims.
- Worked with insurance adjusters to verify and collect payment
Education
Some College (No Degree) - Electrocardiograph Technician
Allied Health Institute
Plantation01-2015
Skills
- Adaptable problem-solving
- Time Management Capabilities
- Continuous learning mindset
- Patient care excellence
- Holter Monitor Application
- Electrocardiogram Interpretation
- Stress testing
- Time Management
- Attention to Detail
- CPR Certification
- Patient Safety
- Certified EKG Technician
Timeline
Cardiovascular Technician
Christiana Care Health System Cecil County Campus
07.2010 - Current
Front Office Coordinator
Pain Managment and Rehab
03.2006 - 01.2013
Front Desk Coordinator
Wide Open MRI
01.2005 - 09.2008
Billing and Collections
Delaware Back Pain and Sports Rehab Centers
01.2001 - 09.2003
Some College (No Degree) - Electrocardiograph Technician
Allied Health Institute
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