Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Danielle Griffero

St Louis,MO

Summary

Proven leader and strategic thinker, I excelled at M&D Pizza DBA Imo's Pizza, enhancing operational efficiency and team performance. Skilled in business strategy development and staff leadership, I spearheaded initiatives that significantly improved customer satisfaction and profitability. Expert in health code compliance and accounting oversight, my approach resulted in measurable cost savings and process optimizations.

Overview

29
29
years of professional experience

Work History

Restaurant Owner

M&D Pizza DBA Imo's Pizza
Fenton, MO
06.1995 - 05.2024
  • Teamed up with server trainees for swift resolution of client concerns.
  • Collected feedback from guests on food served.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Ensured compliance with health codes, safety regulations, and other applicable laws.
  • Managed food preparation, guest interaction, quality control and customer relations.
  • Managed schedule for deliveries, verifying both the condition and count of products delivered.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained and supervised kitchen staff in proper food preparation techniques.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Coordinated catering services when requested by customers .
  • Verified and reconciled transactions for accurate daily financial documentation.
  • Enhanced workplace safety through diligent oversight of procedures and equipment.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Analyzed financial reports to identify areas of improvement or cost savings opportunities.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Achieved cost-savings by developing functional solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Exhibited exceptional problem-solving abilities to address challenges promptly.
  • Developed successful marketing plans to increase sales and profits while managing costs.
  • Negotiated contracts with vendors for food, equipment and supplies.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed household errands and other essential duties.
  • Explained goals and expectations required of trainees.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Education

Some College (No Degree) -

Saint Louis Community College
St. Louis, MO

Skills

  • Portioning
  • Small business operations
  • Food presentation
  • Staff leadership
  • Business Strategy Development
  • Performance improvement
  • Schedule coordination
  • Cost control
  • Sales oversight
  • Schedule management
  • Health code compliance
  • Issue Analysis
  • Vendor engagement
  • Labor cost controls
  • Accounting oversight

Affiliations

  • I volunteer at St. Ambrose School and church
  • I enjoy playing bocce

Timeline

Restaurant Owner

M&D Pizza DBA Imo's Pizza
06.1995 - 05.2024

Some College (No Degree) -

Saint Louis Community College
Danielle Griffero