DANIELLE GRIFFITH
Tucson,AZ
Summary
Proficient in delivering exceptional customer service while managing high-volume interactions. Demonstrates organizational skills and a positive demeanor to support team dynamics and enhance the customer experience, ensuring timely and efficient service.
Overview
6
6
years of professional experience
Work History
Takeout
Bjs Restaurants Inc
Tucson, Arizona
03.2025 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Broista
Dutch Bros
Tucson, Arizona
03.2025 - 10.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with cross-functional teams to align efforts and accomplish objectives.
- Executed daily operations with precision and attention to detail.
Hostess/Bartender
Red Lobster
Tucson, Arizona
10.2023 - 12.2024
- Served large volumes of customers during high-traffic events, contributing to overall guest satisfaction.
- Seated customers promptly to maximize restaurant capacity and enhance service efficiency.
- Verified customer identification to ensure legal age for alcohol purchases.
Customer Service Representative
McDonald's
Tucson, Arizona
07.2020 - 10.2023
- Resolved product and consumer complaints through effective communication, contributing to improved customer satisfaction and loyalty.
- Trained new hires on products, services, and best practices, enhancing team readiness and consistency in customer interactions
- Ensured cleanliness and organization of dining and service areas by regularly cleaning tables and arranging supplies.
Education
Bachelor of Science -
UNIVERSITY OF ARIZONA
Tucson, AZ08-2027
Skills
- Customer service
- Problem resolution
- Teamwork and collaboration
- Organizational skills
- Positive and professional
- Effective communication
Timeline
Takeout
Bjs Restaurants Inc
03.2025 - Current
Broista
Dutch Bros
03.2025 - 10.2025
Hostess/Bartender
Red Lobster
10.2023 - 12.2024
Customer Service Representative
McDonald's
07.2020 - 10.2023
Bachelor of Science -
UNIVERSITY OF ARIZONA