DANIELLE GRIM
Calvert City,Ky
Summary
Highly Organized and meticulous administrative professional with more than 15 years’ experience, supplying thorough organized administrative support.
Overview
10
10
years of professional experience
Work History
ADMINISTRATIVE OFFICE ASSISTANT
CUNNINGHAM DENTAL
04.2024 - 11.2024
- Set appointments for patients into the Open Dental operating system, entered insurance plans into Open Dental, answered multi-line telephone system, sent emails as needed, took payments, sent and received medical releases and pre-authorizations following HIPAA guidelines
ASSISTANT OFFICE MANAGER
ASPEN DENTAL
10.2021 - 04.2024
- Enter treatment plans into the EPMS system, consult patients on treatment plans, arrange financing and took payments, conducted welcome calls for new patients, answered multi-line telephone systems, sent emails, sent & received medical releases and pre-authorizations following HIPAA guidelines, charted for doctor and hygienists, set appointments for patients, entered insurance plans into EPMS, served as acting office manager at other locations, as needed, assist my office manager with numerous tasks, run end of day reports and make deposits.
ADMINISTRATIVE OFFICE ASSISTANT
CENTURY 21 SERVICE REALTY
05.2020 - 10.2021
- Entered all new listings into the MLS, iDash and iTour daily, answered a multi-line telephone system, created flyers monthly for Open Houses, ran PVA’s for agents, typed professional documents for agents, created a monthly calendar and scheduled agents for floor duty, made copies, checked fax and sent emails as needed.
ADMINISTRATIVE OFFICE ASSISTANT
SPEECH THERAPY SERVICES
09.2018 - 03.2020
- Assisted in taking detailed notes for client meetings, scheduled appointments, answered a multi-line telephone system, produced bar graphs tracking client progress.
CUSTOMER SERVICE/REPO DEPARTMENT
HEARTLAND CAPITAL INVESTMENTS
01.2015 - 06.2017
- Ran daily production reports, conducted calls to collect late/non-payments, answered multi-line telephone system, entered payments, worked payment plans with customers, sorted mail.
Education
DIPLOMA -
POPLAR BLUFF HIGH SCHOOL
05.1995
Skills
- HIPAA Certified
- Customer Service Oriented
- Event Planner and Coordinator
- Proficient in Microsoft Office
- Invoice Processing
- Social Media Knowledge
- Advanced Clerical Knowledge
- Multi-line phone Proficiency
- Professional Phone Etiquette
- Excellent Communication Skills
Timeline
ADMINISTRATIVE OFFICE ASSISTANT
CUNNINGHAM DENTAL
04.2024 - 11.2024
ASSISTANT OFFICE MANAGER
ASPEN DENTAL
10.2021 - 04.2024
ADMINISTRATIVE OFFICE ASSISTANT
CENTURY 21 SERVICE REALTY
05.2020 - 10.2021
ADMINISTRATIVE OFFICE ASSISTANT
SPEECH THERAPY SERVICES
09.2018 - 03.2020
CUSTOMER SERVICE/REPO DEPARTMENT
HEARTLAND CAPITAL INVESTMENTS
01.2015 - 06.2017
DIPLOMA -
POPLAR BLUFF HIGH SCHOOL
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