Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Guerrero

San Antonio,TX

Summary

Hard working, detail- orientated, committed to out performing and providing customers with quality service.

Overview

8
8
years of professional experience

Work History

Dental Dispensary Assistant

UTHSCSA
10.2022 - Current
  • Resolved complaints or concerns professionally, maintaining a positive image of the dispensary at all times.
  • Delivered exceptional service by actively listening to students and faculty needs and providing appropriate solutions.
  • Supported team members during busy periods, ensuring timely service for all students and faculty.
  • Collaborated with coworkers to maintain a clean, organized, and efficient workspace.
  • Maintained inventory and restocked supplies needed in dispensary.
  • Performed sterilization of instruments and equipment following OSHA standards.

Retail Sales Manager

Bath & Body Works Inc.
10.2018 - Current
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Managed a team of sales associates and exceeded quarterly sales targets.
  • Maintained a clean and organized store layout to enhance the customer shopping experience.
  • Served as a point of contact for customer inquires and resolved issues in a timely manner.

Garden Sales Associate

Home Depot
09.2017 - 10.2018
  • Educated customers on proper usage of tools, fertilizers, insecticides, and other gardening essentials.
  • Assisted customers with gardening queries, offering expert advice on plant care and maintenance.
  • Offered personalized recommendations to customers based on their specific gardening needs and preferences.
  • Collaborated with team members to maintain a clean, organized, and welcoming store environment.

Team Lead

Mc Donalds
06.2016 - 09.2018
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Assisted in recruitment to build team of top performers.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

High School Diploma -

Thomas Jefferson Highschool
723 Donaldson Ave.
06.2016

Skills

  • Time Management
  • Multitasking
  • Patience
  • Attention to detail
  • Willingness to adapt

Timeline

Dental Dispensary Assistant

UTHSCSA
10.2022 - Current

Retail Sales Manager

Bath & Body Works Inc.
10.2018 - Current

Garden Sales Associate

Home Depot
09.2017 - 10.2018

Team Lead

Mc Donalds
06.2016 - 09.2018

High School Diploma -

Thomas Jefferson Highschool
Danielle Guerrero