Danielle Halbert
Sandy,OR
Summary
Highly motivated professional with a strong background in customer service and relationship management, seeking to transition into patient care coordination. Recognized for excellent people skills, attention to detail, and ability to adapt quickly to new systems and procedures. Committed to delivering compassionate support and seamless coordination for patients and care teams.
Overview
18
18
years of professional experience
Work History
Communications Coordinator & Administrator
Buzzy's Bees Nonprofit Organization
02.2025 - Current
- Regular communications with applicants and grieving families facing the loss of a child.
- Review and processing of all incoming program applications.
- Editor and creator of quarterly newsletters and other client and alumni communications.
- Buzzy's Bees website maintenance including coordinating edits and updates with our committee and media management.
- Gathering, maintaining, and composing topics for the Buzzy's Bees blog.
- Scheduling, leading, and documenting monthly Communications Committee meetings.
- Meeting and maintaining relations with our Google Ads administrator to review reports and collaborate updates and ideas for new campaigns and improvements.
- Preparing and posting social media content.
Freelance Graphic Designer
Self-employeed
10.2014 - Current
- Illustration, logo design and branding, invitations and flyers.
- Focus not only on creativity and technical skills, but also managing business and maintaining client relationships.
- Continuous pulse on the industry and design trends.
Social Media/Networking
Nordstrom
10.2011 - 01.2014
- Sole overseer of all social media means for Nordstrom, Washington Square.
- Served as the first in this newly created role. Was forced to think creatively and to find innovative ways to establish the foundation of this position and to prove how social networking can drive business and increase volume for the store.
- One-on-one training with employees on basic Microsoft Outlook email use, expectations, and CAN/SPAM regulations. Training of employees on social networking use and expectations and other Nordstrom programs.
Customer Service
Nordstrom
06.2007 - 10.2011
- Worked as support for the store and our customers, maintaining the level of customer service expected by Nordstrom customers.
- Assisting customers with their Nordstrom accounts including billing questions, disputes, account changes, payments and rewards benefits.
- Training of employees on point of sale procedures, opening Nordstrom accounts, and providing superb customer service.
- Other duties include data entry, package tracking and creating flyers for events and coaching materials.
Education
Bachelor of Arts - Graphic Design
Portland State University
Portland, OR06-2010
No Degree - Interior Architectural Design
University of Oregon
Eugene, ORSkills
- Data entry and typing proficiency
- Strong technical aptitude
- Adaptable to new systems and procedures
- Organization and record-keeping
- Time management
- Communication
- Customer service
- Teamwork
- Interpersonal skills
- Confidentiality and integrity
- Filing and document management
- Phone etiquette
- Attention to detail
- Multitasking capacity
Education and Training
other
Personal Information
Timeline
Communications Coordinator & Administrator
Buzzy's Bees Nonprofit Organization
02.2025 - Current
Freelance Graphic Designer
Self-employeed
10.2014 - Current
Social Media/Networking
Nordstrom
10.2011 - 01.2014
Customer Service
Nordstrom
06.2007 - 10.2011
Bachelor of Arts - Graphic Design
Portland State University
No Degree - Interior Architectural Design
University of Oregon