Danielle Hall
Gresham,OR
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem solving skills.
Overview
11
11
years of professional experience
Work History
Meat & Seafood Manager
New Seasons Market
Portland, OR
08.2015 - 11.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with job training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules for 15 staff members and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assistant Seafood Manager
New Seasons Market
Portland, OR
04.2012 - 08.2015
- Managed daily work schedules for seafood staff.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Provided detailed information to customers about available seafood products and self-service items.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma -
Life And Health Insurance License
Oregon07.2022
Some College (No Degree) - Culinary Arts
Western Culinary Institute
Portland, OR01.2021
Skills
- Customer Loyalty and Experience
- Regulations Compliance
- Inventory Accuracy
- Accounting Records
- Display Case Management
- Product Rotations
- Team Goals
- Staff Training
- Professional Relationships
- Production Planning
- Consultative Sales Approach
- Staff Assignments
Hobbies
Cooking from scratch and self taught rookie BBQ smoker specialist.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Meat & Seafood Manager
New Seasons Market
08.2015 - 11.2022
Assistant Seafood Manager
New Seasons Market
04.2012 - 08.2015
High School Diploma -
Life And Health Insurance License
Some College (No Degree) - Culinary Arts
Western Culinary Institute
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