Accomplished Senior Manager at CRUISE LINES INTL ASSOCIATION, adept in project management and cross-functional collaboration, spearheaded initiatives boosting membership value by $6,000 annually. Excelled in strategic planning and execution, enhancing partner engagement and operational efficiency. Skilled in AMS Aptify and executive support, consistently delivered actionable insights and forged key partnerships for sustained business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Manager, Trade Relations
CRUISE LINES INTL ASSOCIATION
Washington, DC
03.2016 - Current
Spearheaded the successful planning and execution of the annual membership launch project, managing end-to-end processes including timeline creation, deliverable tracking, risk mitigation, and stakeholder collaboration to optimize membership value enhancements and drive business growth
Led and executed cross-functional membership benefit initiatives, including a bonus commission program in partnership with 27 global cruise lines, resulting in an annual $6,000 increase in membership value, while strengthening key partner relationships and maximizing ROI
Delivered comprehensive quarterly reports aggregating data from 30+ key partners, providing actionable insights that informed strategic decisions and enhanced partner engagement, contributing to long-term business success
Played a pivotal role in the production and management of the annual conference, overseeing content creation, logistics coordination, and operational support, while leading the strategic planning of a high-impact meeting with C-suite executives
Represented the organization at high-profile industry events, cultivating strategic partnerships and identifying business opportunities through trade show engagements, thought leadership discussions, and relationship-building initiatives
Supported the Vice President of Trade Relations with executive-level assistance, including calendar management, travel coordination, and development of key partner engagement strategies, while organizing and leading meeting preparations to ensure seamless execution of high-priority discussions
Project Assistant
THREE CROWNS LLP
Washington, DC
04.2015 - 03.2016
Provided high-level administrative support to Senior Partners, including streamlining email management, organizing calendars, coordinating complex travel logistics, and drafting professional correspondence to optimize efficiency and communication
Led and coordinated daily legal operations and administrative projects, including the accurate production and finalization of invoices, inventory control of office supplies, and overseeing the setup, maintenance, and breakdown of meeting and conference facilities to ensure smooth operations
Partnered with the Office Manager to support key IT and data-driven projects, ensuring timely completion of technology-related initiatives to drive operational improvements
Administrative Assistant
SPRUCE LAW GROUP
Philadelphia, PA
10.2014 - 04.2015
Delivered executive-level support to the COO, managing marketing initiatives, overseeing detailed expense reporting, and optimizing calendar management
Coordinated the complex schedules of 4 senior attorneys, managing communications and ensuring seamless scheduling to support high-priority client meetings and internal initiatives
Served as the primary point of contact for guest interactions, managing reception operations and ensuring a professional and welcoming environments for all visitors, reinforcing the company's reputation
Led the development and execution of marketing campaigns, producing both digital and printed collateral to drive brand visibility, support key initiatives, and contribute to overall business goals
Managed the planning and execution of internal and external events for 50+ executives, ensuring seamless logistics, effective communication, and alignment with corporate objectives, driving engagement and fostering stakeholder relationships