Danielle Harpe
New Albany,IN
Summary
Dynamic and results-oriented professional with a proven track record at UPS, adept at multi-tasking and thriving in fast-paced environments. Excelled in supervising a team of 15 at Prince Hookah Of Louisville, enhancing operational efficiency and customer satisfaction. Skilled in package loading and exceptional communication, demonstrating rapid learning abilities and effective stress management.
Overview
7
7
years of professional experience
Work History
Package Handler
UPS
Louisville, Kentucky
05.2024 - Current
- Loading packages into cans.
- Inspect packages for damages, hazmats, and make sure to load the correct label into the right can.
- Organized packages according to type, size and other specifications.
Supervisor
Prince Hookah Of Louisville
Louisville, Kentucky
07.2019 - 04.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Cashier
Goodwill
Floyds Knobs, Indiana
02.2018 - 05.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
GED -
Floyd Central High School
Floyd Knobs, IN05-2018
Skills
- Multi tasking
- Handles stressful situations effectively
- Quick learner
- Works well in fast pace environments
- Package loading
- Problem solving
- Customer service
- Communication
- Attention to detail
Timeline
Package Handler
UPS
05.2024 - Current
Supervisor
Prince Hookah Of Louisville
07.2019 - 04.2024
Cashier
Goodwill
02.2018 - 05.2018
GED -
Floyd Central High School