Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager
Danielle Harris

Danielle Harris

MEADVILLE,Pennsylvania

Summary

Experienced Professional in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Professional, adaptable and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

10
10
years of professional experience

Work History

Marketing and Recruitment Assistant Intern

RBC, Inc
Meadville, PA
05.2022 - 06.2022
  • Conducted consumer data analysis on products to assist with promotional campaigns.
  • Collaborated with team members to help expand marketing channels.
  • Helped with planning and hosting of marketing events.
  • Performed market analysis and researched latest trends.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Designed dynamic posters and digital media for sales and advertising.
  • Maintained complete database of files, contacts and project materials.
  • Created professional business correspondence, spreadsheets and presentations.
  • Prepared reports detailing project updates, performance information and ongoing trends.

Admissions Representative Intern

Laurel Technical Institute
Meadville, PA
01.2022 - 03.2022
  • Reviewed admissions applications to check students' eligibility for acceptance.
  • Supported students through admissions process by answering questions and assisting with forms.
  • Maximized enrollment working closely with students and parents to boost conversion rates of prospective students.
  • Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions.
  • Attracted and recruited students by communicating relevant information via phone and email.
  • Explained admissions procedures and courses offered to potential students.
  • Explained questions in better detail for interviewees to allow truthful answers.
  • Assisted with project planning and execution of research.
  • Conducted interviews with participants to assess eligibility.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Scheduled weekly appointments to meet with students face-to-face and discuss education plans.

Production Worker

Vitro Flat Glass
Meadville, PA
01.2018 - 05.2019
    • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
    • Implemented updated operating procedures for production machine and adjusted use to increase productivity and longevity.
    • Maintained maximum organization and productivity by properly sorting project components on work tables.
    • Resolved issues quickly to maintain productivity goals.
    • Handled and packaged flat glass weighing up to 50 pounds to fulfill daily production quota
    • Organized work to meet demanding production goals.
    • Maintained machinery to prevent overloads and avoid malfunctions.

Home Health Aide

Community Resources For Independence
Erie, PA
07.2017 - 01.2018
    • Offered patients and families emotional support.
    • Traveled to clients' homes to complete healthcare services and promote continuity of care.
    • Completed entries in log books, journals and care plans to accurately document and report patient progress.
    • Encouraged patients to participate 100% in safe physical activity to help boost mood and improve overall wellness.
    • Administered medication as directed by physician.
    • Assisted disabled clients to support independence and well-being.
    • Developed rapport to create safe and trusting environment for care.
    • Transported clients for medical and personal outings.
    • Provided direct personal care and administrative services to clients.
    • Constructed cognitively stimulating activities.

Driver/Transportation Coordinator

LIFE-NWPA
Erie, PA
03.2016 - 01.2018
  • Coordinated dispatching of 8 drivers to accomplish daily transportation requirements.
  • Provided timely transportation of diverse clients to healthcare facilities.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Oversaw and motivated team of 8 employees in office to increase efficiency by 80%.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicles and assessed vehicles for damage after each shift.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Assisted passengers with entering and exiting vehicles safely and securely.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
  • Answered, scheduled and responded to reservation calls at specific times and locations
  • Updated logs and tracking documents accurately and according to schedule requirements

Personal Care Assistant

Voices For Independence
Erie, PA
06.2011 - 04.2016

    • Helped clients manage money, pay bills and shop for groceries or personal items.
    • Monitored and assisted residents through individual service plans.
    • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
    • Transported individuals to events and activities, medical appointments and shopping trips.
    • Documented residents' mental status, sleep and eating patterns in medical record books.
    • Remained 100% alert to problems or health issues of clients and competently responded.
    • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
    • Determined specific needs and provided most appropriate level of services for patient well-being.
    • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
    • Assisted clients with daily living needs and provided mental support to maintain self-esteem and general wellness.
    • Provided safe mobility support to help patients move around personal and public spaces.
    • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
    • Built strong relationships with clients to deliver emotional support and companionship.
    • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
    • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
    • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Expo

Chovy's Italian Restaurant
Meadville, PA
05.2012 - 09.2013
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Set up work stations, prep tables, service counters and steam tables.
  • Adhered to company safety policies and procedures for proper food safety and sanitation.
  • Helped prepare facility meals by safely and correctly operating kitchen and production equipment.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Kept work areas clean, neat and organized to promote 100% safety, productivity and team success.
  • Maintained optimal safety levels by cleaning and sterilizing vats and processing equipment between every batch.
  • Followed instructions and processes to maintain food and beverage integrity.
  • Sorted final products according to specified regulatory, customer or company standards.
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
  • Coordinated scheduling and booking of numerous weekly transportations

Education

Specialized Associates of Business - Entrepreneurship And Business Administration

Laurel Technical Institute - Meadville
Meadville, PA
09.2022

Associate of Science - Medical Assisting

Erie Business Center
Erie, PA
08.2011

Skills

  • Administering Medication
  • Patient Care
  • Case management
  • First Aid/CPR
  • Self-Motivated
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Written Communication
  • Critical Thinking
  • Forklift Operation
  • Hand and Power Tools
  • OSHA guidelines
  • Basic Math
  • PPE use
  • Excellent interpersonal skills
  • Flexible and Adaptable
  • Data Entry
  • Planning and Coordination
  • Product Development and Marketing
  • Developing Presentations and Reports

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved marketing insights by completing thorough research and data analysis with accuracy and efficiency.

Timeline

Marketing and Recruitment Assistant Intern

RBC, Inc
05.2022 - 06.2022

Admissions Representative Intern

Laurel Technical Institute
01.2022 - 03.2022

Production Worker

Vitro Flat Glass
01.2018 - 05.2019

Home Health Aide

Community Resources For Independence
07.2017 - 01.2018

Driver/Transportation Coordinator

LIFE-NWPA
03.2016 - 01.2018

Expo

Chovy's Italian Restaurant
05.2012 - 09.2013

Personal Care Assistant

Voices For Independence
06.2011 - 04.2016

Specialized Associates of Business - Entrepreneurship And Business Administration

Laurel Technical Institute - Meadville

Associate of Science - Medical Assisting

Erie Business Center

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Danielle Harris