Danielle Hartman
Elmira,NY
Summary
I have a wide range of work experience. I can communicate clearly and pleasantly. I am a hard worker that is willing to learn new skills to best assist my employer. I multitask well and can work under pressure. I am good at resolving conflict with both clients and coworkers.
Overview
5
5
years of professional experience
Work History
Walmart Associate
Walmart
10.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Children's Pastor
Greater Valley Assembly Of God
09.2022 - 10.2023
- Created and maintained safe and nurturing environment for children.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Vetted volunteers and interested parties for criminal history or issues risking children.
- Skilled with care and specific needs of physically handicapped or disabled children.
- Conducted safety and wellness inspections of facilities and sanitized toys and surfaces.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Supervised children from ages 6 months to 13 years.
- Oversaw administration and management of all areas of ministry.
- Interacted with local community, building relationships with civic organizations and other churches.
Walmart Associate
Walmart
03.2022 - 09.2022
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
Secretary
Greater Valley Assembly Of God
11.2019 - 05.2021
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Registration Clerk
Guthrie Hospital
03.2019 - 11.2019
- Streamlined registration process by implementing efficient data entry and filing systems.
- Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
- Accurately collected and verified patient demographic information for seamless recordkeeping.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Reduced errors in insurance verification, ensuring accurate billing and timely payments from insurance companies.
- Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
- Served as a liaison between patients, clinical staff, and administrative personnel to facilitate optimal communication and coordination of care.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Facilitated positive first impressions of healthcare facilities by creating a welcoming environment at the front desk.
- Demonstrated adaptability when dealing with unexpected changes or challenges in daily tasks or responsibilities.
- Performed various administrative tasks such as managing office supplies inventory, organizing files/documents storage system and updating electronic databases.
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Answered patient questions and inquiries regarding registration process and documentation.
- Assisted in processing patient payments via cash, checks and credit cards.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Used Epic to record and organize patient insurance and medical information.
Education
GED -
Noble High School
North Berwick, MEBachelor of Arts - Theology
Faith Bible College International
Charleston, ME05.2015
Skills
- Cash Handling
- Preparing Reports
- Data Entry
- Program Support
- Workplace Safety
- Issue Resolution
- Customer Interaction
- Record and File Management
- Event Coordination
- Computer Skills
- Courteous and Professional
- Attention to Detail
Timeline
Walmart Associate
Walmart
10.2023 - Current
Children's Pastor
Greater Valley Assembly Of God
09.2022 - 10.2023
Walmart Associate
Walmart
03.2022 - 09.2022
Secretary
Greater Valley Assembly Of God
11.2019 - 05.2021
Registration Clerk
Guthrie Hospital
03.2019 - 11.2019
GED -
Noble High School
Bachelor of Arts - Theology
Faith Bible College International