Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Danielle Haynes

Dryden,NY

Summary

Committed to establishing transformative and interdependent partnerships that encourage innovative and diverse opportunities to meet the needs of the company, promote DEI strategies ensuring individuals feel a sense of belonging, while being solution focused to reduce systemic deficits.

Overview

12
12
years of professional experience

Work History

Enrollment Specialist

Reach University
01.2023 - Current
  • Work to advance the institution's enrollment objectives by developing and implementing strategic enrollment management plans that align with the student recruitment and retention goals
  • Used an analytical approach to oversee the admissions process, ensuring a seamless experience for prospective students from application to enrollment by being a strategic problem solver that leverages data and analytics to inform decision-making and drive cross-functional collaboration
  • Developed and implemented comprehensive enrollment strategies that align with institutional goals for student recruitment and retention
  • Regularly assess the effectiveness of these strategies and make data-informed adjustments as needed
  • Admissions oversight, manage the admissions process, including application review, conducting interviews, and making admission decisions
  • Ensure a smooth and efficient experience for prospective students, maintaining high standards of customer service
  • Resulting in increased numbers of matriculated students from enrollment to census, increased enrollment by 10% term to term, and faster responses to candidate needs via a multitude of platforms

Assistant Dean of Students

Cornell University
01.2020 - 01.2023
  • Analyzed historical data to create person centered programs aligned with strategic initiatives: cultivate an inclusive community where individuals can be their best self, develop and engage, operate in a culture of assessment and data informed decisions, and create holistic student support opportunities
  • Created Conflict Coaching and Mediation Services to serve traditionally underrepresented communities experiencing identity-based challenges and systemic marginalization
  • Utilized dimensions of diversity, bias, and conflict to train faculty, staff, and students on inclusivity, cultural competency, and discuss identity-based issues with the goal of minimizing unconscious bias, reducing bias reports by 10% in year one
  • Designed and conducted comprehensive qualitative research of bias response programs to gather effectiveness and impact of services, previous service 40% satisfaction, post restructure 80% satisfaction rate
  • Assisted in the restructuring of Student Support and Advocacy Services creating a more student centered and student development approach to engaging and empowering students in need of ongoing support services
  • Created drop-in office hours in the Dean of Students Office allowing students to self-report challenges and seek support from the dean of the day increasing student self-reporting by 25%
  • Established policies and procedures on managing student cases in accordance with CAS (Council for the Advancement of Standards in Higher Education) standards
  • Elevated Community Support Meetings (CSMs), trauma processing and support space, by making the resources available online, creating a streamlined process, writing a manual on the goals of CSMs and hosting trauma informed care and grief processing training for facilitators of support spaces

Coordinator of Student Case Management

Bowling Green State University
01.2018 - 01.2020
  • Developed and implemented a Student Case Management and Support Services functioning area to meet the growing demands of students in crisis, experiencing basic needs insecurity, bias incidents, and Title IX support
  • The area served 10% of the student population in 2 years of program installment, resulting in a 92% retention rate for case managed students
  • Created protocols and standards of practice for case management services by implementing an intake form, coordination of care plan, safety plan document, emergency aid guide and application, and a pre/post survey for students served
  • Identified the number of students experiencing financial hardship and created campus resources to meet those needs
  • Instituted annual co-curricular programming to raise awareness on basic needs insecurity, such as the annual Hunger and Homelessness Awareness Week during November, Swipe Out Hunger, Grab-N-Go Food Bag program and donation drives to collect hygiene products, winter apparel, and other necessities
  • Supervised graduate professional staff and student staff
  • Evaluated and analyzed student service utilization developing DEI strategies to enhance the culture of belonging recognizing that under-represented students and independent students are of greater risks of not matriculating college due to lack of support and guidance

Confidential Victims’ Advocate

University of Toledo
01.2017 - 01.2018
  • Developed an efficient advocacy program for survivors of Title IX, prioritizing the emotional and psychological well-being of survivors, ensuring clients felt safe, heard, and supported during their recovery journey
  • Co-authored and awarded a national grant to develop training programs to address healthy vs Toxic masculinity
  • Established treatment plans with short- and long-term goals assisting survivors of sexual assault and intimate partner violence through the University process, provided legal advocacy, case management, and referral information to campus/community resources
  • Collaborated with the Title IX Office, Counseling Center, and campus police department to improve services provided to survivors by utilizing trauma informed care and industry standards

Outreach Advocate

Rape Crisis Center
01.2013 - 01.2017
  • Cultivated a more inclusive and culturally sensitive approach in supporting survivors from diverse backgrounds, promoting a sense of belonging and understanding
  • Enhanced DEI strategies by championing anti-racist policies, reducing gaps in cultural competencies and diversifying outreach services increasing the number of minoritized people served by 40%
  • Demonstrated a commitment to supporting vulnerable populations and ensured all received equitable treatment and access to justice by assisting survivors with police reports, legal proceedings, hospital SANE exam, state, and local resources
  • Established local interdependent partnerships with various philanthropic companies to assist clients in receiving basic needs (clothes, hygiene products, emergency identification, lodging) and services at no cost to them

Education

Master of Arts - Global International Relations

Webster University
St Louis
07.2011

Bachelor of Arts - Political Science

The Ohio State University
Columbus, Oh
06.2009

Bachelor of Arts - African American & African Studies

The Ohio State University
Columbus, Oh
06.2009

Skills

  • Project Management
  • Strategic leadership
  • Training, Development, & Execution
  • Industry Specific DEI Best Practices
  • Interpersonal Communication
  • Analytical & Critical Thinking
  • Advocacy
  • Strong Organization
  • Client Relationship Building
  • Workflow Optimization

Timeline

Enrollment Specialist

Reach University
01.2023 - Current

Assistant Dean of Students

Cornell University
01.2020 - 01.2023

Coordinator of Student Case Management

Bowling Green State University
01.2018 - 01.2020

Confidential Victims’ Advocate

University of Toledo
01.2017 - 01.2018

Outreach Advocate

Rape Crisis Center
01.2013 - 01.2017

Master of Arts - Global International Relations

Webster University

Bachelor of Arts - Political Science

The Ohio State University

Bachelor of Arts - African American & African Studies

The Ohio State University

Similar Profiles

CREATE PROFILE
Danielle Haynes