Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Helgeson

Allendale,MI

Summary

Dynamic small business owner with extensive experience in retail management at Earths Gallery. Proven track record in strategic planning and project management, enhancing customer relations and team oversight. Skilled in hiring and staffing, fostering a collaborative environment that drives operational efficiency, boosts sales and prevents theft. Strong communicator dedicated to achieving results.

Overview

21
21
years of professional experience

Work History

Owner/ Manager

Earths Gallery
09.2022 - Current

Managed operations of retail store specializing in rocks, crystals, and plants.

RCA

USPS
03.2017 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Meter Reader

Consumers Energy
10.2015 - 03.2017
  • Conducted accurate meter readings to ensure precise billing for residential and commercial customers.
  • Documented and reported irregularities in meter operations, facilitating prompt resolution of issues.
  • Utilized handheld devices for data collection, improving efficiency in daily routes.
  • Collaborated with team members to optimize reading schedules and enhance productivity.
  • Maintained comprehensive records of readings and service requests for accurate reporting and analysis.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
  • Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.

Merchandiser

Costco
08.2007 - 04.2011
  • Organized product displays to enhance customer experience and maximize sales potential.
  • Monitored inventory levels, ensuring timely replenishment of stock to maintain optimal availability.
  • Collaborated with team members to implement effective merchandising strategies across multiple departments.
  • Trained new staff on product knowledge and proper merchandising techniques for improved efficiency.
  • Led initiatives to streamline inventory processes, resulting in enhanced operational efficiency within the store environment.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

Student Worker

GVSU Zumberge Library
01.2005 - 04.2007
  • Assisted patrons with inquiries and resource navigation within library systems.
  • Organized and maintained library materials, ensuring efficient access for users.
  • Supported cataloging processes by entering data into library management software.
  • Collaborated with team members to develop promotional materials for library events.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.

Education

Bachelor of Science - Athletic Training

Grand Valley State University
Allendale, MI
11.2015

Skills

  • Small business operations
  • Verbal and written communication
  • Customer relations
  • Project management
  • Strategic planning
  • Team oversight
  • Staff management
  • Hiring and staffing

Timeline

Owner/ Manager

Earths Gallery
09.2022 - Current

RCA

USPS
03.2017 - 09.2022

Meter Reader

Consumers Energy
10.2015 - 03.2017

Merchandiser

Costco
08.2007 - 04.2011

Student Worker

GVSU Zumberge Library
01.2005 - 04.2007

Bachelor of Science - Athletic Training

Grand Valley State University
Danielle Helgeson