Summary
Overview
Work History
Education
Skills
Websites
Projects
Technical Proficiency
Certifications And Awards
References
Timeline
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Danielle Hempel

Salt Lake City,UT

Summary

Strategic Partner known for high productivity and efficiency in task completion. Skilled in negotiation, strategic planning, and relationship management. Excel in communication, leadership, and problem-solving to achieve goals and foster partnerships.

Overview

13
13
years of professional experience

Work History

Community Engagement Partner

Takeda Pharmaceutical Co.
05.2022 - Current
  • Provide strategic support to 50+ plasma centers across multiple states, ensuring alignment with corporate branding, compliance, and community engagement goals.
  • Developed and executed data-driven roadmaps for donor acquisition and retention, increasing engagement while lowering acquisition cost to <$6 per lead.
  • Owned KPIs for community engagement campaigns, tracking trends, user adoption, and customer satisfaction via Salesforce, Qualtrics, and Google dashboards.
  • Partnered with cross-functional teams (marketing, operations, CX) to deliver scalable solutions that improved donor and community experience.
  • Oversee marketing and outreach budgets, including vendor contract negotiations and invoice reconciliation.
  • Chair the regional DE&I Taskforce, driving cultural initiatives, employee involvement, and inclusive workplace programming.

Community Engagement Partner - Launch Team

Takeda Pharmaceutical Co.
03.2020 - 05.2022
  • Directed 15+ new donor center launches nationwide, managing budgets of $25K per opening for brand awareness and community activation.
  • Led local marketing campaigns including OOH advertising, center growth strategies, and employee onboarding coordination.
  • Directed logistics for center launch events and facilitated readiness reviews, staff training, and community partnerships.

Assistant Operations Manager

Takeda Pharmaceutical Co.
American Fork
04.2019 - 03.2020
  • Managed 80+ staff in a fast-paced, compliance-driven environment, overseeing talent acquisition, onboarding, scheduling, and performance management.
  • Directed supply chain operations and inventory controls, maintaining optimal stock levels and operational efficiency.
  • Played a key role in Six Sigma continuous improvement projects focused on donor retention and operational throughput.
  • Responsible for center production and cost goals while upholding compliance with regulatory and quality requirements for managing the collection of +/- 60,000 liters of plasma per year.
  • Established Donor Feedback/Employee Development process.
  • Operation Management job skills trainer, coaching & development of retail center staff.

Center Supervisor

Takeda Pharmaceutical Co.
American Fork
06.2015 - 03.2019
  • Supervised daily operations for frontline teams, delivering consistent performance in compliance, service quality, and donor satisfaction.
  • Led employee development initiatives and coordinated center-wide community service projects.

Phlebotomist

Takeda Pharmaceutical Co.
Layton
12.2012 - 06.2015
  • Provided exemplary donor care while maintaining 100% compliance with SOPs, FDA, and OSHA requirements.
  • Trained across multiple production areas, supporting cross-functional needs and operational flexibility.

Education

Some College (No Degree) -

Weber State University
Ogden, UT

Skills

  • Strategic operations management
  • Executive support
  • Product strategy development
  • Vendor negotiation
  • Cross-functional leadership
  • Marketing communications
  • Event planning and execution
  • Budget optimization
  • KPI tracking
  • Employee engagement initiatives
  • Regulatory compliance
  • CRM management

Projects

Donor Loyalty Program Rollout: Led a multi-center pilot program roll out, coordinating logistics, marketing collateral distribution, and on-site staff training to ensure successful implementation. Achieved 60% adoption rate within the first month across pilot markets by streamlining processes and driving cross-functional engagement. Managed project timelines, resources, and stakeholder communication, ensuring alignment with program objectives and measurable outcomes. 

DE&I Awareness Campaigns: Designed and executed monthly DE&I engagement initiatives, creating employee kits aligned with themes such as Pride Month, Mental Health Day, and End-of-Year Traditions. Collaborated with HR and creative teams to ensure consistent messaging and program adoption, driving inclusivity, awareness, and employee participation across the organization. Managed end-to-end project execution, including planning, content development, distribution, and performance tracking, resulting in increased engagement and positive feedback. 

Community Reengagement Pilot: Led a targeted community re-engagement pilot in an underperforming market, conducting on-site assessments to identify strategic partnerships, hyper-local advertising opportunities, and staff training improvements. Collaborated with local and district leadership through regular performance check-ins, ensuring alignment on objectives and driving accountability. Achieved 12% growth in donor engagement and collection volume, demonstrating measurable program impact through data-driven strategy and execution.

Technical Proficiency

Salesforce, Salesforce Marketing Cloud, Qualtrics, Project Insights, Google Dashboards, Microsoft Office (Excel, Outlook, Word), Google Workspace, MS Project, Dayforce

Certifications And Awards

Six Sigma Yellow Belt – Process Optimization & Continuous Improvement

References

References available upon request.

Timeline

Community Engagement Partner

Takeda Pharmaceutical Co.
05.2022 - Current

Community Engagement Partner - Launch Team

Takeda Pharmaceutical Co.
03.2020 - 05.2022

Assistant Operations Manager

Takeda Pharmaceutical Co.
04.2019 - 03.2020

Center Supervisor

Takeda Pharmaceutical Co.
06.2015 - 03.2019

Phlebotomist

Takeda Pharmaceutical Co.
12.2012 - 06.2015

Some College (No Degree) -

Weber State University