Strategic Partner known for high productivity and efficiency in task completion. Skilled in negotiation, strategic planning, and relationship management. Excel in communication, leadership, and problem-solving to achieve goals and foster partnerships.
Donor Loyalty Program Rollout: Led a multi-center pilot program roll out, coordinating logistics, marketing collateral distribution, and on-site staff training to ensure successful implementation. Achieved 60% adoption rate within the first month across pilot markets by streamlining processes and driving cross-functional engagement. Managed project timelines, resources, and stakeholder communication, ensuring alignment with program objectives and measurable outcomes.
DE&I Awareness Campaigns: Designed and executed monthly DE&I engagement initiatives, creating employee kits aligned with themes such as Pride Month, Mental Health Day, and End-of-Year Traditions. Collaborated with HR and creative teams to ensure consistent messaging and program adoption, driving inclusivity, awareness, and employee participation across the organization. Managed end-to-end project execution, including planning, content development, distribution, and performance tracking, resulting in increased engagement and positive feedback.
Community Reengagement Pilot: Led a targeted community re-engagement pilot in an underperforming market, conducting on-site assessments to identify strategic partnerships, hyper-local advertising opportunities, and staff training improvements. Collaborated with local and district leadership through regular performance check-ins, ensuring alignment on objectives and driving accountability. Achieved 12% growth in donor engagement and collection volume, demonstrating measurable program impact through data-driven strategy and execution.
Salesforce, Salesforce Marketing Cloud, Qualtrics, Project Insights, Google Dashboards, Microsoft Office (Excel, Outlook, Word), Google Workspace, MS Project, Dayforce
Six Sigma Yellow Belt – Process Optimization & Continuous Improvement