Danielle Henson
Town Creek,AL
Summary
Proven track record in enhancing productivity and customer satisfaction at Target, demonstrating exceptional problem-solving abilities and customer service focus. Skilled in equipment operation and safety management, adept at driving results through efficiency and compliance. Achieved significant improvements in operational workflows and customer relations, showcasing a commitment to excellence and safety.
Overview
6
6
years of professional experience
Work History
Production Worker
Temper Sealy
02.2022 - 11.2022
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled products according to changing daily work orders and specific customer needs.
Janitor
Comfort Revolution
12.2020 - 08.2021
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Paint Prepper
Tiffins
01.2019 - 09.2019
- Assisted paint team with staying on track for scheduled deliveries by quickly completing work.
- Prepared moter homes for paint application by taping and masking the rooftops, back cap, and the slide outs.
- Removed all tape and paper from rooftop, back cap, and slide outs after being painted.
- Used harness for safety precautions.
Customer Service Representative
Target
03.2017 - 10.2017
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Investigated and resolved customer inquiries and complaints quickly.
Education
GED -
Belmont High School
Belmont, MS09.2008
Skills
- Equipment Operation
- Safety Management
- Equipment Troubleshooting
- Product packing
- OSHA Compliance
- Materials Handling
- Fabrication
- Hand-tool proficiency
- Problem-solving abilities
- Store maintenance
- Customer Relations
- Customer service-focused
Timeline
Production Worker
Temper Sealy
02.2022 - 11.2022
Janitor
Comfort Revolution
12.2020 - 08.2021
Paint Prepper
Tiffins
01.2019 - 09.2019
Customer Service Representative
Target
03.2017 - 10.2017
GED -
Belmont High School
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