Danielle Hernandez
El Paso
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Compliance Assistant
Tropicana Properties
02.2021 - Current
- Review and process documents gathered by Property Managers and Leasing Agents for applying residents.
- Streamlined documentation processes, enhancing accessibility and accuracy of compliance records.
- Aided in the preparation of necessary documentation for timely submission to relevant authorities, avoiding penalties or fines.
- Reporting and recording detailed customer concerns
Secretary
El Paso’s Finest Security Company
08.2020 - 01.2021
- Answering and directing incoming phone calls in a professional manner
- Maintaining and organizing records for new and existing employees
- Registering new security guards and ensuring all documentation is complete
- Coordinating with the Department of Public Safety (DPS) to complete background checks and obtain required employee information
Shift Supervisor
IFLY Indoor Skydiving
07.2019 - 03.2020
- Verifying and balancing cash tills at the beginning and end of each shift
- Operating and maintaining the Wind Tunnel system after completing specialized training
- Completing and submitting detailed nightly reports to management
- Supervised daily operations, ensuring compliance with safety protocols and customer service standards.
Operations Supervisor
Double Tree by Hilton
03.2016 - 06.2019
- Oversaw daily operations, ensuring compliance with hotel standards and guest satisfaction.
- Trained and mentored staff, enhancing team performance and service quality.
- Rotated supervisor position between 3 hotel departments; Front Desk, Restaurant, Housekeeping.
Waitress
Village Inn Pancake House
09.2014 - 12.2015
- I worked at Village Inn as a server/Hostess. I worked multiple Holidays at this company and adapted to the fast-paced work environment. I served guests, Take To-Go Orders, Clean.
Education
Unfinished Degree - Biology
El Paso Community College
High School Diploma -
Montwood High School
06-2013
Skills
- 5 years of solid Supervisor/Management experience with up to 70 employees
- Sales
- Compliance monitoring
- Teamwork and collaboration
- Conflict resolution
- Report writing
Timeline
Compliance Assistant
Tropicana Properties
02.2021 - Current
Secretary
El Paso’s Finest Security Company
08.2020 - 01.2021
Shift Supervisor
IFLY Indoor Skydiving
07.2019 - 03.2020
Operations Supervisor
Double Tree by Hilton
03.2016 - 06.2019
Waitress
Village Inn Pancake House
09.2014 - 12.2015
Unfinished Degree - Biology
El Paso Community College
High School Diploma -
Montwood High School
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