Dedicated and experienced Registered Nurse for 16 years with a proven track record of delivering compassionate and high-quality patient care. Adept leader in guiding nursing teams toward achieving optimal outcomes and patient satisfaction in the Emergency Room and Advice line. Strong commitment to ongoing innovation in healthcare practices. Possesses excellent communication and interpersonal skills to foster positive patient relationships. Committed to maintaining the highest standards of nursing excellence.
Overview
18
18
years of professional experience
Work History
Advice Nurse
Contra Costa Health Plan
08.2023 - Current
Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patients problem utilizing approved guidelines
Directing access to care to include emergent care, urgent care, routine and same day appointments, follow-up and self home care based on outcomes of nursing assessment, and documenting all calls according to established standards
Collaborated with physicians, seeking their guidance and expertise to enhance patient care in a nursing role
Provides instruction and education on health maintenance and disease prevention utilizing appropriate guidelines. Responds to emergencies according to Call Center and organizational policies and procedures
Documents calls regarding lab results in accordance with established work flow. Instructs the patient or caller to call back if interventions discussed are not helpful or if additional signs and/or symptoms develop
Ensures caller understands and accepts advice/recommendations given
Contributes to the development of guidelines, procedures, patient education, and training as assigned. Participates in peer review I quality improvement and committee functions as assigned
Registered Nurse, Advice
UCSF Benioff Children's Physicians
09.2014 - Current
Exemplary efficiency and adept time management skills.
Proficient in facilitating clear and efficient communication with on-call physicians and clinic staff
Maintained strict patient data to comply with HIPAA laws and prevent information breaches
Exceptional proficiency in written and verbal communication, adept telephone etiquette, and strong interpersonal skills.
Demonstrated strong organization skills and adept multitasking abilities, essential for effective performance in a dynamic advice nursing environment
Accountable for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines
Exhibited exceptional critical thinking and problem-solving abilities during overnight shifts, navigating challenges with limited resources and contacts.
Sexual Assault Nurse Examiner
Cross Country Healthcare
09.2019 - 10.2023
Responded to emergency situations with rapidity, expertise, and a composed approach to deliver optimal care
Conducted forensic medical examinations to document injuries, preserve evidence, and administer post-assault medications in accordance with protocols for adult and adolescent victims of sexual assault and domestic violence.
Assist pediatric providers with forensic evidence collection and documentation for pediatric sexual abuse patients.
Provided support in the legal process of sexual assault cases by attending court proceedings as required and responding to subpoenas.
Registered Nurse, Emergency Department
Contra Costa Regional Medical Center
09.2014 - 08.2023
Delivered high-quality and compassionate treatment to underprivileged and low-income patient community
Documented patients' medical histories, vital signs, and test results in electronic medical records.
Assumed the role of Relief Charge Nurse in the Emergency Room since 2015, overseeing operational responsibilities and ensuring effective patient care
Delivered comprehensive healthcare to individuals spanning all age groups, addressing diverse conditions ranging from infants and children to pregnant women and the elderly.
Communicates and collaborates with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner
Proficiently and adeptly delivered RN care for a diverse caseload in the Emergency Room, demonstrating expertise in intubations, defibrillations, auto transfusions, IV insertion, splinting, conscious sedation, and hypothermia protocol.
Supervised LVN's, CNA's and served as a preceptor/mentor to new nursing staff
Member of Sexual Assaults Team (SART)- working closely with law enforcement and Crime victims' advocates to ensure proper collection of evidence for sexual assault cases
Ensured the provision of high-quality emergency medical nursing care to patients, prioritizing their well-being and recovery
Coordinated quality and timely care of patients presenting with a STEMI to ensure their safe and expedient transfer to the Cath Lab for further intervention
Maintain enthusiasm with a positive attitude while focusing on meeting the needs of the patient and their families under my care
LVN, Emergency Department
Contra Costa Regional Medical Center
09.2006 - 09.2014
Data Collection and reported findings to MD and RN
IV starts, medication administration (PO,IM), splinting, wound packing and dressing changes
Managed therapy groups while working with psychiatric patients
Recording Vital Signs
Collecting Samples for Routine Lab Tests
Assisting Physicians with Patient Examinations
Recording Patient History and Personal Information
Education
Associate of Science - Nursing
Los Medanos College
Pittsburg, CA
Pittsburg, Ca
Associate of Science - Registered Nursing
Unitek College - Fremont
Fremont, CA
06.2014
Skills
Charge Nurse
Scheduling
Problem Solving
Detailed Oriented
Health Insurance Plans
Computer Charting
Transfer's
HIPPA Compliance
Manages TeamsPhysicians workload
Typing 95 WPM
EPIC, Microsoft Word,Excel,Outlook
Affiliations
Registered Nurse in California, License Number 95042660-4/2024
Advanced Cardiac Life Support (ACLS) Certification 08/2022
Pediatric Advanced Life Support (PALS) 08/2022
Basic Life Support Certification (BLS) 08/2022
Trauma Nursing Core Course ( TNCC) 08/2024
Pediatric Sexual Abuse Medical Forensic Examiner Certification
Adult Sexual Abuse Medical Forensic Examiner Certification
Timeline
Advice Nurse
Contra Costa Health Plan
08.2023 - Current
Sexual Assault Nurse Examiner
Cross Country Healthcare
09.2019 - 10.2023
Registered Nurse, Advice
UCSF Benioff Children's Physicians
09.2014 - Current
Registered Nurse, Emergency Department
Contra Costa Regional Medical Center
09.2014 - 08.2023
LVN, Emergency Department
Contra Costa Regional Medical Center
09.2006 - 09.2014
Associate of Science - Nursing
Los Medanos College
Associate of Science - Registered Nursing
Unitek College - Fremont
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