Danielle Holmes
Wareham,MA
Summary
Healthcare professional with extensive experience in patient care support at South Coast Health. Proven ability to enhance patient outcomes through effective communication and collaboration. Expertise in electronic documentation, detail-oriented workflows, and proactive problem-solving. Skilled in appointment scheduling and managing urgent patient concerns with professionalism and composure.
Overview
26
26
years of professional experience
Work History
OR Assitant
South Coast Health/ Tobey Hospital
Wareham, MA
08.2021 - Current
- Prepared operating rooms by arranging surgical instruments and supplies.
- Assisted surgical teams with patient positioning and comfort during procedures.
- Maintained cleanliness and sterility of the operating room environment.
- Monitored inventory levels of surgical supplies and equipment.
- Supported staff in managing patient flow before and after surgeries.
- Disposed of medical waste following safety protocols and regulations.
- Collaborated with nursing staff to ensure readiness for upcoming surgeries.
- Documented instrument usage and restocked supplies as needed for procedures.
- Ensured all necessary equipment was available for each procedure.
- Delivered messages between departments as needed in a timely manner.
- Supported nursing staff in providing quality patient care within the OR setting.
- Followed safety rules strictly while working around hazardous materials like sharps containers, needles.
- Maintained a clean and safe operating room environment by adhering to infection control protocols.
- Stocked supplies in the operating room such as sutures, sponges, instruments and linen.
- Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Monitored temperature of operating rooms at regular intervals throughout the day.
- Follows complex and comprehensive verbal and written instructions.
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
Certified Nursing Assistant
South Coast Health/Tobey Hospital
Wareham, MA
03.2001 - 04.2025
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Monitored vital signs and reported changes to healthcare team.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Endoscopy- HUC/Certified Nursing Assistant
South Coast Health/Tobey Hospital
Wareham, MA
10.2014 - 08.2021
- Coordinated patient admissions and discharges to ensure smooth workflow.
- Managed medical records using electronic health record systems for accuracy.
- Scheduled appointments and procedures for patients effectively and efficiently.
- Communicated with healthcare providers regarding patient care and needs.
- Assisted nursing staff with administrative tasks to enhance patient care delivery.
- Collaborated with multidisciplinary teams to improve unit efficiency and coordination.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Organized patient records, charts, and other documents in an orderly manner.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Greeted visitors and directed them to the proper area of the office.
- Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Emergency Medical Technician
South Coast Health/ Tobey Hospital
Wareham, MA
09.2014 - 10.2016
- Collaborated with healthcare team to assess patient conditions and needs.
- Administered basic life support and first aid in critical situations.
- Maintained medical equipment and supplies to ensure readiness for emergencies.
- Documented patient information accurately in electronic health records system.
- Responded promptly to emergency calls with appropriate equipment and supplies.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Participated in continuing education courses to maintain certification requirements.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Collaborated with medical personnel to quickly treat and transport patients.
- Positioned patients in preparation for treatment and transport.
- Facilitated communication between patients, family members, and healthcare professionals.
Central Sterile Processing Technician
South Coast Health/Tobey Hospital
Wareham , MA
09.2010 - 09.2014
- Sterilized surgical instruments using automated equipment and strict protocols.
- Processed and packaged medical supplies for surgical procedures efficiently.
- Maintained inventory of sterile items to ensure availability for patient care.
- Conducted routine inspections of sterilization equipment for proper functionality.
- Collaborated with surgical teams to understand instrument needs during procedures.
- Trained new staff on sterilization techniques and infection control practices.
- Adhered to safety standards while handling hazardous materials in the facility.
- Documented sterilization processes and equipment maintenance accurately for compliance.
- Followed established safety procedures when handling hazardous materials.
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
- Changed autoclave charts daily by dating and initialing each chart load.
- Monitored expired sterilization dates and rotated stock to minimize processing.
- Assembled custom procedure trays as needed according to department guidelines.
- Collaborated with team members to ensure efficient workflow throughout the facility.
- Responded quickly to requests from operating rooms and other departments.
- Readied instruments for sterilization procedures and completed decontamination protocols.
Endoscopy Technician
South Coast Health/Tobey Hospital
Wareham, MA
04.2010 - 09.2012
- Coordinated patient admissions and discharges to ensure smooth workflow.
- Scheduled appointments and procedures for patients effectively and efficiently.
- Maintained inventory of medical supplies to support unit operations.
- Assisted nursing staff with administrative tasks to enhance patient care delivery.
- Collaborated with multidisciplinary teams to improve unit efficiency and coordination.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Organized patient records, charts, and other documents in an orderly manner.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Assisted with patient care activities under the direction of nursing staff to support patient needs.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Certified Nursing Assistant
Tremont Nursing Home
Wareham, MA
05.1999 - 04.2001
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient observations and maintained accurate records.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
Education
Certified Nursing Assistant - Nursing
CNA
05-1995
Skills
- Surgical instrument preparation
- Operating room maintenance
- Patient care support
- Communication skills
- Team collaboration
- Time management
- Workflow optimization
- Attention to detail
- Problem solving
- Medical records management
- Appointment scheduling
- Organizational standards
- Patient confidentiality
- HIPAA compliance
- Patient information verification
- Insurance verification
- Payment collection
- Critical thinking
- Medical terminology knowledge
- Emergency preparedness
Timeline
OR Assitant
South Coast Health/ Tobey Hospital
08.2021 - Current
Endoscopy- HUC/Certified Nursing Assistant
South Coast Health/Tobey Hospital
10.2014 - 08.2021
Emergency Medical Technician
South Coast Health/ Tobey Hospital
09.2014 - 10.2016
Central Sterile Processing Technician
South Coast Health/Tobey Hospital
09.2010 - 09.2014
Endoscopy Technician
South Coast Health/Tobey Hospital
04.2010 - 09.2012
Certified Nursing Assistant
South Coast Health/Tobey Hospital
03.2001 - 04.2025
Certified Nursing Assistant
Tremont Nursing Home
05.1999 - 04.2001
Certified Nursing Assistant - Nursing
CNA
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