Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Holzmueller

Des Moines,IA

Summary

Dynamic Certified Pharmacy Technician with a proven track record at Right Dose Pharmacy, excelling in medication dispensing and workflow optimization. Recognized for attention to detail and problem-solving skills, I effectively trained new staff and streamlined operations, enhancing service quality and patient satisfaction. Committed to maintaining compliance with HIPAA regulations and safety protocols.

Overview

25
25
years of professional experience

Work History

Certified Pharmacy Technician

Right Dose Pharmacy
09.2022 - Current
  • Processed and dispensed prescription medications accurately and efficiently.
  • Assisted in maintaining inventory levels through regular stock assessments.
  • Managed pharmacy equipment and maintained compliance with safety protocols.
  • Supported pharmacists in compounding medications as per established guidelines.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
  • Counted and labeled prescriptions with correct item and quantity.

Certified Veterinary Technician

Altoona Veterinary Hospital
03.2015 - 08.2022
  • Assisted veterinarians in administering anesthesia and monitoring patient vitals during surgeries.
  • Prepared and maintained surgical instruments, ensuring compliance with hygiene protocols.
  • Educated pet owners on post-operative care and medication administration for optimal recovery.
  • Conducted routine laboratory tests, including blood work and urinalysis, to support accurate diagnoses.
  • Assisted in the training of junior staff on clinical procedures and animal handling techniques.
  • Collaborated with veterinary team to enhance workflow processes and improve patient care quality.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
  • Maintained a clean and sanitary environment by adhering to strict infection control protocols.
  • Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
  • Collaborated with veterinarians on treatment plans for patients with chronic conditions, resulting in improved quality of life for pets.
  • Facilitated smooth admission processes for new patients by gathering necessary information from clients efficiently.
  • Prepared accurate billing statements for clients while addressing any questions or concerns about charges.
  • Educated pet owners on proper animal care practices, contributing to better long-term pet health outcomes.
  • Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
  • Participated in continuing education opportunities to stay current on industry advancements, ensuring the clinic provided up-to-date treatments and services.
  • Offered support to grieving clients during end-of-life discussions and euthanasia procedures, demonstrating empathy and understanding.
  • Mentored junior veterinary technicians through hands-on training sessions, sharing knowledge of best practices in animal care.
  • Supported 2-3 veterinarians in private animal clinic.
  • Ensured timely response to emergencies by providing immediate triage assessments and administering first aid when needed.
  • Reduced patient stress during visits by utilizing low-stress handling techniques and creating a comfortable atmosphere.
  • Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
  • Promoted animal health through vaccination programs, routine examinations, and preventive treatments.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Educated clients on nutrition, preventive health and other animal care.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.

Associate

HyVee Foods
03.2000 - 04.2015
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Collaborated with team members to enhance customer service experience through effective communication and problem-solving.
  • Executed daily merchandising tasks, maintaining store presentation standards and product placement guidelines.
  • Supported promotional initiatives by setting up displays and providing information on featured products to customers.
  • Trained new associates on operational procedures, fostering a collaborative work environment and enhancing team efficiency.
  • Monitored cash register operations, ensuring accurate transactions and adherence to company policies.
  • Resolved customer inquiries and complaints promptly, contributing to overall customer satisfaction and loyalty efforts.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.

Command and Control Battle Management

USAF
08.2004 - 09.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Education

Associate Of Science - Veterinary Technician

DMACC
Ankeny, IA
05.2016

Skills

  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Medication dispensing
  • Filling prescriptions
  • Manual and automated medication dispensing
  • Workflow optimization
  • Compounding techniques
  • Time management
  • Multitasking and organization
  • Proper labeling procedures
  • Stocking shelves
  • Ordering and stocking medications
  • Certified pharmacy technician (cpht)

Timeline

Certified Pharmacy Technician

Right Dose Pharmacy
09.2022 - Current

Certified Veterinary Technician

Altoona Veterinary Hospital
03.2015 - 08.2022

Command and Control Battle Management

USAF
08.2004 - 09.2013

Associate

HyVee Foods
03.2000 - 04.2015

Associate Of Science - Veterinary Technician

DMACC

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Danielle Holzmueller