Danielle Hoopes
Phoenix,AZ
Summary
I am a detail-oriented professional with strong communication skills. I am Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Microbiology Lab Technician
Covetrus
01.2024 - Current
- Performing serial dilutions on target organisms, AET testing on some of the new formulations, Dulite the bacteria down, plate it, perform calculations, Use the autoclave. Fill out COA'S.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Set and oversaw quality assurance guidelines for laboratory work.
- Analyzed results using analytical software and created reports.
- Developed new protocols and improved existing laboratory processes.
Lab Assistant
Central Clinical Labs
09.2021 - 12.2023
- Making sure the patient's name on the specimens matches the requisitions Bar-coding the specimens, Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, Run test like urinalysis, cdiff, ifobt, Covid Igg, Igm, Drug screens, pregnancy test, Check off phlebotomist make tubes where correct for what the orders was, name dob and time it was drawn any missing specimen, hemo serum, clotted blood etc had make sure it was rescheduled, Enter rejection log of the night, in charge of night shifts and making sure things are closed and ready for morning shift.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Specimen Processor
Sonona Quest
08.2020 - 01.2021
- Unpacks specimens from branches or ports and routes specimens by type to various staging areas, Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears, Prepares excess specimen samples for storage and resolves and document problem specimens, Making sure the patient's name on the specimens matches the requisitions Bar-coding the specimens
Scheduler
The Core Institute
02.2020 - 07.2020
- Transfer calls as needed, Schedule appointments
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
HealthCare Data Processor
Cognizant Technology Solutions
07.2018 - 06.2019
- Handling new Health Insurance enrollment applications and termination, Processing enrollment discrepancies, Accuracy in multiple systems
- Collaborated with other departments to enforce data accuracy and enhance productivity.
- Compiled information and input into [Type] database.
- Identified data errors and discrepancies and implemented swift corrections.
- Verified accuracy of data before transcribing.
- Followed data entry protocols, rules and regulations.
- Used computer software to store and retrieve data.
Medical Assistant
Mountain Park Health Center
10.2016 - 04.2017
- Check-in patients, Preparation (including vitals checkup) prior to their visit with the doctors, Answering calls, Scheduling appointments, Filing and transmitting medical records and other tasks as instructed by the doctors, Immunizations, Testing
Medical Assistant/ Tester
EAST VALLEY FAMILY MEDICAL
01.2016 - 10.2016
- Check-in patients, Preparation (including vitals checkup) prior to their visit with the doctors, Answering calls, Scheduling appointments, Filing and transmitting medical records and other tasks as instructed by the doctors, Immunizations, Testing ekg's pft, svn, abi, arota scan
Medical Assistant
NEUROLOGY AND SLEEP MEDICINE ASSOCIATES
03.2015 - 01.2016
- Check-in patients, Preparation (including vitals checkup) prior to their visit with the doctors, Answering calls, Scheduling appointments, Filing and transmitting medical records and other tasks as instructed by the doctors, Immunizations, Testing
Education
Associate in Cybersecurity -
DeVry University
07.2024
Associate in Medical Assistant Program - undefined
EVEREST COLLEGE
Phoenix, AZ03.2015
Skills
- Team Member
- Customer Service
- Call Center
- CSR
- Customer Care
- Customer Support
- Vital Signs
- EMR
- Injections
- Patient Care
- Receptionist
- EKG
- Microsoft Word
- Web Services
- Windows
- Specimen collection / processing
- Blood sampling
- Phlebotomy
- Microsoft Office
- ICD-10
- EMR systems
- Medical receptionist
- Time management
- HIPAA
- Customer service
- Typing
- Medical office experience
- Data entry
- Medical terminology
- Medical coding
- Medicare
- Clinic
- Medical collection
- ICD coding
- Anatomy knowledge
- Culture Maintenance
- Genetic Engineering
- Lab Equipment Operation
- Sample Collection
- Active Listening
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
Certification
- Certified Medical Assistant
Additional Information
- SKILLS & ADMINISTRATIVE MEDICAL ABILITIES
- Filing insurance forms
- Taking and recording vital signs
- Scheduling appointments
- Knowledge of medical terminology
- Patient follow-up
- Procedures and exams assistance
- Room preparation
- Giving Injections
- Supplies management
- Lab testing / Phlebotomy
- Answering Phones
- Patient education
Assessments
- Work motivation, 05/01/21, Proficient
- Spreadsheets with Microsoft Excel, 07/01/24, Proficient
- Protecting patient privacy, 07/01/24, Proficient
- Attention to detail, 05/01/21, Proficient
- Medical terminology, 07/01/21, Proficient
- Work style: Reliability, 07/01/21, Proficient
- Technical support, 07/01/24, Proficient
- Call center customer service, 12/01/23, Proficient
Personal Information
Willing To Relocate: Phoenix, AZ
Timeline
Microbiology Lab Technician
Covetrus
01.2024 - Current
Lab Assistant
Central Clinical Labs
09.2021 - 12.2023
Specimen Processor
Sonona Quest
08.2020 - 01.2021
Scheduler
The Core Institute
02.2020 - 07.2020
HealthCare Data Processor
Cognizant Technology Solutions
07.2018 - 06.2019
Medical Assistant
Mountain Park Health Center
10.2016 - 04.2017
Medical Assistant/ Tester
EAST VALLEY FAMILY MEDICAL
01.2016 - 10.2016
Medical Assistant
NEUROLOGY AND SLEEP MEDICINE ASSOCIATES
03.2015 - 01.2016
Associate in Cybersecurity -
DeVry University
Associate in Medical Assistant Program - undefined
EVEREST COLLEGE