Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Hubert

Beloit,WI

Summary

I am a qualified, professional administrative and customer service oriented relationship builder. I am active in my community, volunteering at my church and daughter's school, as well as being a member of the American Legion Auxiliary. I am looking for an opportunity that aligns with my personal values and career goals, while utilizing my wide variety of interpersonal skillsets.

Overview

13
13
years of professional experience

Work History

Medical Receptionist

Mercyhealth
06.2022 - Current
  • Coordinated patient scheduling, check-in, check-out, and payment processing for billing efficiency.
  • Verified patient insurance, demographics, and health history to ensure data accuracy.
  • Assisted patients in completing necessary medical forms and documentation promptly.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Life Enrichment Assistant

Pleasant View Nursing Home
06.2014 - 06.2022
  • Utilized effective time management skills to balance planning responsibilities alongside direct resident engagement in daily programming efforts.
  • Provided valuable input on program development during team meetings to continually enhance service offerings.
  • Ensured compliance with safety regulations during all activities for the well-being of participants at all times.
  • Encouraged creative expression through art, music, and writing workshops designed for various skill levels.
  • Documented resident progress, responses to specific approaches and changes in physical and behavioral condition.
  • Acted as a liaison between community programs and residents.
  • Provided for residents: a friendly visitor, emotional support, sensory stimulation, reality orientation and additional need-based support.

Order Packer

Colony Brands, Inc.
10.2012 - 08.2014
  • Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
  • Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
  • Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
  • Met or exceeded daily quota targets through focused time management and prioritization of tasks.

Education

General Studies

UW-Platteville
Platteville, WI

General Studies

UW-Whitewater
Janesville, WI

Skills

  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Problem Solving
  • Organization
  • Customer Service
  • Microsoft Suite
  • Computer Literacy
  • CPR Certified
  • Strong Communication & Documentation

Timeline

Medical Receptionist

Mercyhealth
06.2022 - Current

Life Enrichment Assistant

Pleasant View Nursing Home
06.2014 - 06.2022

Order Packer

Colony Brands, Inc.
10.2012 - 08.2014

General Studies

UW-Platteville

General Studies

UW-Whitewater

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Danielle Hubert