Danielle Huntley
Midlothian,USA
Summary
Experienced Training Coordinator with a strong background in event coordinating and a proven track record of success. Passionate about contributing to the success of training programs. Highly organized and reliable, able to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to meet team goals. Skilled in handling multiple projects simultaneously with exceptional attention to detail and accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender and Event Coordinator
Postbellum
09.2015 - 03.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed clients budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Fostered positive work environment, mentoring junior coordinators and facilitating their professional growth.
Waitress
Texas Roadhouse
06.2018 - 03.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service...
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Administrative Assistant
JVI , LLC
10.2012 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Training Coordinator
Tazza Kitchen
02.2022 - Current
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Evaluated training program effectiveness through regular assessments, refining content as needed to better serve employee needs.
- Organized special events at the restaurant, coordinating details from menu planning to staff assignments for optimal guest experiences.
- Enhanced employee performance by developing and implementing comprehensive training programs for restaurant staff.
- Continuously researched industry trends and best practices in hospitality training, ensuring that the restaurant''s programs remained current and effective.
- Developed customized training materials for various roles, ensuring relevancy and applicability across all positions within the restaurant setting.
Education
Liberal Arts
John Tyler Community College
Midlothian, VAMedical Coding Certification - Medical Coding And Reimbursement
Chesterfield Tech Center
Chesterfield, VA12.2021
Skills
- Attention to detail
- Strong interpersonal skills
- Task prioritization
- Coaching and Mentoring
- Schedule Management
- Orientation and Onboarding
- Training material development
- Individualized Instruction
- Data organization
Certification
Certified Medical Coder Apprentice, AAPC, 01923928
References
**References available upon request**
Timeline
Training Coordinator
Tazza Kitchen
02.2022 - Current
Waitress
Texas Roadhouse
06.2018 - 03.2020
Bartender and Event Coordinator
Postbellum
09.2015 - 03.2020
Administrative Assistant
JVI , LLC
10.2012 - 09.2015
Liberal Arts
John Tyler Community College
Medical Coding Certification - Medical Coding And Reimbursement
Chesterfield Tech Center
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