Danielle Iannelli
Wayne,ME
Summary
Dynamic and adept professional with a proven track record in high-pressure environments, including a pivotal role at Pines Lake Association. Excelled in ensuring safety and enhancing customer satisfaction through vigilant monitoring and friendly service. Skilled in first aid and effective problem-solving, demonstrating strong communication and leadership qualities.
Overview
3
3
years of professional experience
Work History
Lifeguard
Pines Lake Association
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Host
Maggies Town Tavern
01.2024 - 05.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Retail Sales Associate
Tropical Smoothie Cafe
02.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Prepared food and smoothies
- Learned to work in a stressful environment
Education
No Degree - Marketing
Drew University
Madison05-2028
High School Diploma -
Wayne Hills High School
Wayne, NJ06-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Team bonding
Timeline
Host
Maggies Town Tavern
01.2024 - 05.2024
Lifeguard
Pines Lake Association
06.2022 - Current
Retail Sales Associate
Tropical Smoothie Cafe
02.2022 - 06.2023
No Degree - Marketing
Drew University
High School Diploma -
Wayne Hills High School
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