Danielle Ing
Sherman,TX
Summary
Seasoned Billing Manager well-versed in documentation and compliance needs. Eager to enhance UHS's operations by applying knowledge of the field, interpersonal skills and problem solving abilities. Proactive and hardworking collaborator focused on quality and efficiency.
Overview
36
36
years of professional experience
Work History
Billing Manager ECW
Universal Healthcare Services
Denison, TX
11.1999 - Current
- responsible for the oversight of department employees
- Managed daily cash postings from lockbox or other electronic methods of payment processing.
- Assisted auditors with required documentation related to accounts receivable audits.
- Reconciled bank statements each month ensuring accuracy of deposits made by customers.
- Provided support to Accounts Payable department when needed regarding vendor inquiries or dispute resolution.
- Participated in process improvement initiatives to increase efficiency within the department.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Assist with set up and maintained ECW electronic billing system.
- Developed performance improvement plans based on deep reviews of current work.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Assistant Manager
Bealls Store
Killeen, TX
03.1998 - 06.1999
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Delegated daily tasks to team members to optimize group productivity.
- Responsible for opening and closing of store.
- Responsible for daily cash reconciliation and deposits
Store Manager
US Shoe Corporation
Gainesville, TX
03.1993 - 04.1996
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
Store Manager
Fossee's Designer Shoes
Dallas, TX
05.1990 - 02.1993
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Sales Associate
K-Mart Department Store
Sherman, TX
09.1988 - 05.1990
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High School Diploma -
Howe High School
Howe, TX05-1990
Skills
- Personnel Oversight
- Process Improvements
- Collections Management
- Project Leadership
- Workflow Planning
- Report Preparation
- Team direction
- Collections experience
- Collections understanding
- HIPAA knowledge
- Payment posting
- EBO Reporting
Timeline
Billing Manager ECW
Universal Healthcare Services
11.1999 - Current
Assistant Manager
Bealls Store
03.1998 - 06.1999
Store Manager
US Shoe Corporation
03.1993 - 04.1996
Store Manager
Fossee's Designer Shoes
05.1990 - 02.1993
Sales Associate
K-Mart Department Store
09.1988 - 05.1990
High School Diploma -
Howe High School