Danielle Isaac
San Francisco Bay Area
Summary
Highly organized and detail-oriented operations professional with leadership experience overseeing curriculum execution, program implementation, and procedural workflows in technology-enabled environments. Proven ability to manage complex schedules, coordinate across 15+ stakeholders, and maintain structured systems that support accuracy, consistency, and accountability. Recognized for discretion, adaptability, and operational ownership while leveraging digital tools, data, and remote collaboration platforms to deliver outcomes in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Lead Educator & Program Operations Coordinator
Benjamin Holt College Preparatory Academy
08.2023 - Current
- Leads implementation of curriculum-aligned programs through structured planning and measurable outcomes.
- Executes daily instruction, assessments, and reporting while ensuring compliance with institutional and state requirements.
- Coordinates workflows among 15+ stakeholders, including leadership, faculty, students, families, and support teams.
- Manages complex schedules and deadlines, ensuring accuracy and consistency in deliverables.
- Develops procedural systems to track performance data and compliance metrics.
- Analyzes data trends to produce detailed reports supporting leadership decision-making.
- Utilizes digital platforms for hybrid instruction and streamlined remote collaboration.
- Maintains professionalism when handling sensitive academic and personal information.
Operations & Client Support Associate
Intro
07.2021 - 07.2023
- Coordinated inventory management, vendor communications, and internal processes to support operational initiatives.
- Served as primary contact for customer and supplier inquiries, ensuring timely resolutions.
- Maintained detailed records of inventory, transactions, and stakeholder communications.
- Assisted with planning and execution of marketing events, ensuring adherence to procedures.
Operations Support Specialist
Starbucks
07.2018 - 07.2021
- Executed standardized operational procedures in a high-volume, metrics-driven environment
- Supported daily operations including opening and closing processes, task sequencing, and workflow optimization
- Collaborated cross-functionally to meet service, quality, and performance standards
- Maintained strict adherence to operational protocols while managing time-sensitive demands
Education
M.D. - Inspired Teaching & Learning
National University
San Diego, CA05.2025
Bachelor of Arts - Mathematics, Single Subject Matter Preparation
Stanislaus State University
Turlock, CA12.2022
Skills
- Program implementation and operational leadership
- Curriculum and standards execution
- Calendar and schedule management
- Workflow and task management
- Stakeholder coordination and cross-functional collaboration
- Process design and documentation
- Data analysis and reporting
- Verbal and written communication
- Confidential information handling
- Google Workspace and Microsoft Office
Timeline
Lead Educator & Program Operations Coordinator
Benjamin Holt College Preparatory Academy
08.2023 - Current
Operations & Client Support Associate
Intro
07.2021 - 07.2023
Operations Support Specialist
Starbucks
07.2018 - 07.2021
M.D. - Inspired Teaching & Learning
National University
Bachelor of Arts - Mathematics, Single Subject Matter Preparation
Stanislaus State University