Danielle Iverson
Anoka,MN
Summary
- Dedicated team member with extensive experience in the fast-paced restaurant industry. Known for delivering exceptional customer service and maintaining high standards of cleanliness and organization. Eager to leverage problem-solving skills to contribute to a dynamic team environment.
Overview
16
16
years of professional experience
Work History
Home Maker
Myself
Anoka, Minnesota
08.2016 - Current
- Achieve cost-savings by developing functional solutions to problems. Clean, organize daily, schedule appointments, make lists, check inventory, cook meals.
Team Member
Hardees Fast Food
Anoka, Minnesota
08.2010 - 08.2016
- Provided exceptional customer service in a fast-paced restaurant environment.
- Prepared food items according to established standards and safety guidelines.
- Maintained cleanliness and organization of dining area and kitchen equipment.
- Operated cash register, handling transactions accurately and efficiently.
- Collaborated with team members to ensure smooth kitchen operations during peak hours.
- Assisted in training new staff on food preparation and customer service techniques.
- Monitored inventory levels and reported shortages to management promptly.
- Engaged with customers to enhance their dining experience and address concerns.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Participated in team meetings to discuss strategies for improvement.
- Maintained positive working relationship with fellow staff and management.
Team Member
Hardees Fast Food
Mitchell, South Dakota
07.2009 - 07.2010
- Prepared food items according to established standards and safety guidelines.
- Maintained cleanliness and organization of dining area and kitchen equipment.
- Maintained a clean and organized work area throughout shift.
- Worked closely with human resources to support employee management and organizational planning.
Skills
- Food safety
- Problem solving
- Organization skills
- Friendly, positive attitude
- Problem-solving
Timeline
Home Maker
Myself
08.2016 - Current
Team Member
Hardees Fast Food
08.2010 - 08.2016
Team Member
Hardees Fast Food
07.2009 - 07.2010