Summary
Work History
Overview
Work History
Education
Skills
Timeline
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Danielle Jackson

Birmingham,AL

Summary

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Skilled Nursing Assistant offers demonstrated expertise in patient support developed over 10 years of healthcare experience. Professional in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Patient Care Technician

Grandview Medical Center
09.2019 - 01.2023
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Collected and transported specimens to prepare for lab testing.
  • Delivered high-quality care to disabled patients in hospital facility..
  • Applied oxygen via nasal, simple masks under direction of nurse in charge.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Transported patients between rooms and appointments or testing locations.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Followed directions of licensed nurses to administer medications and treatments.

Certified Nursing Assistant

Homeinsteadseniorcareonline
09.2015 - 07.2019
  • Supported needs of Number+ residents under long-term care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated patients and family members on best home care practices for healing and recovery.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Delivered high-quality care to Type patients in hospital facility.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Server Assistant

Golden Corral Buffet And Grill
12.2006 - 08.2015
  • Arranged tables and chairs for special occasions and events.
  • Assisted with dining room set up prior to and after service period.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Engaged in suggestive selling and other sales techniques.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted customers with carry-out service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Provided attentive service and proactively assessed guest needs.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Processed payments for orders and provided customers with change.
  • Arranged furniture and supplies to support seamless special events, buffets and banquets.
  • Established rapport with customers by providing friendly and attentive service.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Greeted customers and provided menus upon arrival to dining room.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Bussed tables between courses and load and unloaded trays to expedite tasks
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders
  • Monitored dining room and bar areas for signs of overcrowding
  • Provided attentive service and proactively assessed guest needs

Overview

14
14
years of professional experience

Work History

Patient Care Technician

Grandview Medical Hospital
Birmingham, AL
08.2016 - 01.2021
  • Assisted with feeding and monitored intake to help 50 patients achieve nutritional objectives.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported 50 specimens to prepare for lab testing.
  • Evaluated 50 patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Helped patients complete activities of daily living.
  • Cleaned, sanitized and moved hospital equipment.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Offered immediate assistance in emergency and routine paging

Certified Nursing Assistant

EastGlen Nursing And Rehabilitation Center
Birmingham, AL
09.2014 - 08.2016
  • Evaluated 50 patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored 50 patients intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Server

Golden Corral Buffet And Grill
Birmingham, AL
12.2006 - 07.2016
  • Arranged and prepared tables for 65 customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served steaks and beverages and offered refills.
  • Supervised set up of 100 banquet food stations and coordinated service to multiple dining areas.

Certified Nursing Assistant

Home Instead Senior Living
Birmingham, AL
05.2011 - 05.2014
  • Assisted with feeding and monitored intake to help 50 patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for 50 residents in assisted living facility and delivered high-quality support to meet needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Delivered individualized 50 patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.

Education

BBA - Bachelor of Healthcare And Administration

Strayer University
Washington, DC
05.2024

High School Diploma -

Hayes High School
Birmingham, AL
05.2007

Skills

  • Patient services
  • Feeding Assistance
  • Hospice and Palliative Care
  • Patient Bathing
  • Dementia Knowledge
  • Vital Sign Monitoring
  • Multitasking abilities
  • Infection Control

Timeline

Patient Care Technician

Grandview Medical Hospital
08.2016 - 01.2021

Certified Nursing Assistant

EastGlen Nursing And Rehabilitation Center
09.2014 - 08.2016

Certified Nursing Assistant

Home Instead Senior Living
05.2011 - 05.2014

Server

Golden Corral Buffet And Grill
12.2006 - 07.2016

BBA - Bachelor of Healthcare And Administration

Strayer University

High School Diploma -

Hayes High School

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Danielle Jackson