Danielle Jackson
Brooklyn,NY
Summary
Trustworthy and dedicated professional committed to enhancing team performance through effective problem-solving and prioritization. Strong background in healthcare and support services, with proven ability to maintain a clean and safe environment while ensuring client satisfaction.
Overview
13
13
years of professional experience
Work History
Home Health Aide
Mark's Home Care
New York , NY
03.2026 - Current
- Monitored patient health by checking vital signs and promptly reporting changes to supervisors for timely interventions.
- Supported clients in daily living activities and personal hygiene routines to enhance comfort and independence.
- Ensured clean, safe environments in clients' homes by adhering to safety protocols, promoting well-being and comfort.
- Prepared nutritious meals according to the dietary restrictions and preferences of clients.
IT Lab Aide WEB Building
Brooklyn College Work Study - CUNY
Brooklyn, NY
09.2023 - Current
- Maintenance of equipment, classrooms, and labs
- Organized samples for testing in accordance with safety regulations and standard operating procedures.
- Ordered supplies needed for experiments and maintained inventory levels.
- Greeted visitors and answered phone calls at reception desk.
Lead Loading Dock Clerk
BMCC - CUNY
New York, NY
06.2019 - 11.2019
- Supervised loading dock operations to ensure efficient workflow.
- Managed inventory levels and conducted regular stock audits.
- Communicated with other departments to resolve logistical issues.
Office Assistant
Science Department - BMCC CUNY
New York, NY
02.2019 - 05.2019
- Delivered textbook packages to professors' offices for timely access
- Greeted professors and assisted with package inquiries to enhance service
- Send and receive mail for faculty member(s)
- Putting students' applications in mailboxes for professors their assigned to.
- Stocked printers with paper to maintain continuous operation
Media Tech Assistant
BMCC
New York, NY
09.2017 - 12.2017
- Instructed professors on operating electronics and troubleshooting technical issues to ensure smooth presentations.
- Delivered televisions and prepared projectors and stereos for professors' presentations to enhance student learning.
- Collaborated with team members to share ideas and align project goals.
Library Assistant
BMCC
New York, NY
06.2017 - 08.2017
- Managed circulation desk operations and processed library materials efficiently.
- Assisted patrons in locating resources and utilizing library systems.
- Provided support for library programs and events, enhancing community engagement.
Courier
R.D.S.
New York, NY
08.2013 - 09.2015
- Delivered packages efficiently across various locations within designated timeframes.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated effectively with customers to ensure satisfaction and address inquiries.
Education
Bachelor of Arts - Communication Intercultural & Interpersonal
Brooklyn College
Brooklyn, NY05-2026
Associates - Communication Studies
Borough of Manhattan Community College
New York, NY06-2023
Skills
- Patient care coordination
- Patient monitoring
- Health monitoring
- Customer service
- Team collaboration
- Data organization
- Effective communication
Volunteer
Workforce Enterprise, Volunteer, Charlottesville, VA, 2003-03, 2005-07, Worked with adults with disabilities., Collaborated with other volunteers to plan and execute special events or projects., Mentoring and collaborating
Special Programs
Accelerated Study Associate Programs (A.S.A.P), Borough of Manhattan Community College. I've Attended monthly meetings with college mentor. Collaborated with students in professional development workshops, organized program requirements to ensure timely completion requirements, participated in multiple engagement events on a variety of career and academic topics.
Timeline
Home Health Aide
Mark's Home Care
03.2026 - Current
IT Lab Aide WEB Building
Brooklyn College Work Study - CUNY
09.2023 - Current
Lead Loading Dock Clerk
BMCC - CUNY
06.2019 - 11.2019
Office Assistant
Science Department - BMCC CUNY
02.2019 - 05.2019
Media Tech Assistant
BMCC
09.2017 - 12.2017
Library Assistant
BMCC
06.2017 - 08.2017
Courier
R.D.S.
08.2013 - 09.2015
Bachelor of Arts - Communication Intercultural & Interpersonal
Brooklyn College
Associates - Communication Studies
Borough of Manhattan Community College