Danielle Jackson

Healthcare professional with extensive experience in telephone triage and HIPAA compliance. Demonstrated success in enhancing patient care and operational efficiency through effective communication and team management. Expertise in medical terminology ensures accurate patient scheduling and documentation.

• Monitor multi-line phone system and medical filing system while providing optimal customer service
• Acted as a resource to all patient concerns as related to their medical care and insurance
• Assist residential patients with all necessary Activities of Daily Living (ADL)
• Maintain and chart patient progress notes for recovering patients as well as terminally ill patients
• Provide nurturing and safe environment in conjunction with JHACO and OSHA regulations
• Managing and training teams of new and seasoned colleagues.
• Calculating large sums of pharmaceutical products on a daily basis.

• Patient Care
• Health Insurance
• Managing and Training
• Pharmaceutical
• Customer Service