Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Danielle James

Oakwood,OH

Summary

Attentive Assistant, with artist background, provides skilled support to facilitate operational professionalism and meet challenging requirements. Highly organized, sociable, efficiency-driven, and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving, and decision-making abilities.

Overview

14
14
years of professional experience

Work History

Facilities Coordinating Assistant

UES, Inc.
Beavercreek, OH
03.2018 - Current
  • Organized and maintained filing systems for documents and records, by entering data into databases accurately and efficiently.
  • Served as contact person and source of information to maintain good communication with clients. Answered/make calls, responded to emails, faxes, meeting with customers/ contractors, and vendors.
  • Developed positive relationships with internal customers and external contractors, through effective communication techniques.
  • Provided administrative support to facility manager and facilities team.
  • Assisted in the preparation of reports, presentations, and correspondence for the facility manager.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition. Checked stock to determine inventory levels and maintain campus supply products.
  • Organized, ordered furniture, and decorated offices for all new hires. Redesigned the companies campus gym for a more inviting aesthetic.
  • Setup and assisted all events that were hosted on campus.

Small Business Owner

Good Bones LLC
Dayton, OH
09.2014 - 03.2019
  • Developed business plans and strategies to grow small business.
  • Purchased necessary supplies for all projected sales.
  • Researched trends to make relevant products and interacted with potential customers to expand customer base.
  • Refurbished furniture, and all other products, were handled and transported by me and my team. For our marketing shows, my team and I would setup our booth, pack up unsold items afterwards, and securely store those items for our next show.
  • Developed working relationships and communicated with other businesses with whom we partnered.
  • Oversaw daily operations of small business including customer service and financial management.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability, and monitored customer feedback implementing changes based on their suggestions.
  • Set pricing structures according to market analytics and emerging trends.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Participated in local community activities to promote the brand's visibility and reputation.

Lead Banker Teller

Chase Bank, JP Morgan
Dayton, OH
01.2011 - 01.2013
  • Processed a range of retail and commercial transactions for clients and provided exceptional customer service; which entailed answering inquiries and resolving complaints.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Handled fund transfers, verified endorsements, processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Consulted with customers on bank products/ services and identified sales opportunities.
  • Complied with all operational, security and control policies and procedures.
  • Given more responsibilities due to recognized efficiency and accuracy.

Clerk

Family Video
Riverside, OH
11.2009 - 03.2011
  • Completed all point of sale opening and closing procedures, including bank deposits and balancing the cash register.
  • Welcomed customers into the store and helped them locate items as needed.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction, verified that all customers received receipts and had a communicated terms of the rental agreements.
  • Followed merchandising guidelines to present visually appealing displays.
  • Made phone calls for unreturned items, recommendations, and completed all required inventories on merchandise.
  • Opened and closed the store; which included training on the alarm system.

Education

BACHELOR OF FINE ARTS -

Wright State University
01.2014

Skills

  • Event Planning
  • Excellent communication
  • Project Coordination
  • Office Administration
  • Precision
  • Design

Accomplishments

Recognized for my sales ability

Recognized at the Fitton Center for my painting in 2014.

Timeline

Facilities Coordinating Assistant

UES, Inc.
03.2018 - Current

Small Business Owner

Good Bones LLC
09.2014 - 03.2019

Lead Banker Teller

Chase Bank, JP Morgan
01.2011 - 01.2013

Clerk

Family Video
11.2009 - 03.2011

BACHELOR OF FINE ARTS -

Wright State University

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Danielle James