Danielle Jankowski
Anchorage,AK
Summary
With a proven track record at Three Bears Alaska, I excel in employee training and customer service, enhancing sales through strategic merchandising and promotional planning. My leadership significantly reduced cash discrepancies, while my effective communication fostered a culture of professionalism and accountability across various roles.
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
20
20
years of professional experience
Work History
Liquor Store Manager
Three Bears Alaksa
02.2019 - Current
- Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
- Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
- Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
- Oversaw cash handling procedures for accuracy, reducing discrepancies in daily reconciliations substantially over time.
- Monitored sales trends to effectively adjust merchandise orders as needed based on seasonal fluctuations or market changes.
- Implemented efficient scheduling practices to maintain adequate staffing levels while controlling labor costs.
Day Habilitation Specialist
Shine Bright Care
02.2020 - 02.2021
- Offered input into development and implementation of new action plans for each person supported.
- Coordinated transportation schedules with external agencies to ensure punctual arrival/departure times for all participating individuals.
- Facilitated workshops designed to improve social skills, self-esteem, problem-solving abilities, and overall quality of life for clients.
- Transported people supported to appointments and community outings.
- Promoted client independence by maintaining a safe and structured environment that encouraged skill development.
- Provided one-on-one support during community outings or specialized appointments as necessary to ensure safety and inclusivity.
Residential Care Manager
All Good Homes
03.2019 - 08.2019
- Developed comprehensive assessments to identify individual resident needs accurately and develop tailored care plans accordingly.
- Led successful inspections from state regulatory agencies by maintaining meticulous records of resident data and facility activities.
- Cultivated a culture of accountability and professionalism among staff members by setting clear expectations and providing constructive feedback on their performance.
- Maintained high levels of resident engagement through diverse recreational activities catering to various interests within the population served.
- Championed resident rights and advocated for their needs within the facility, fostering a strong sense of community and belonging among residents.
Dr. Albert Jellen
Dr.Albert Jellen
01.2014 - 06.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
LPN
Prime Care Medical
11.2006 - 11.2013
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
Med-Surg LPN
Reynolds Memorial Hospital
06.2005 - 11.2006
- Educated patients and families on postoperative care procedures, promoting faster recovery and reducing hospital readmission rates.
- Developed strong rapport with patients, establishing trust and open lines of communication that facilitated improved care outcomes.
- Streamlined medication administration processes, ensuring accurate dosage and timely delivery to patients.
- Enhanced patient care by providing compassionate and efficient support in a Med-Surg setting.
- Performed wound care management, preventing infection and promoting proper healing.
- Provided emotional support for patients and families during difficult medical situations, fostering trust within the healthcare environment.
- Maintained detailed documentation, facilitating seamless communication among healthcare providers.
- Actively participated in ongoing professional development opportunities such as workshops or conferences improving skills relevant to the role.
Education
Psychology
West Liberty University
West Liberty, WVAssociate of Science - Medical Coding And Billinb
Alaska Career College
Anchorage, AK06-2025
Associate of Arts - Licensed Practical Nursing
BM Spurr School of Nursing
Glendale, WV06-2005
Skills
- Employee training
- Merchandising strategies
- Store maintenance
- Promotional planning
- Customer service
- Customer assistance
- Multitasking
- Effective communication
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
Timeline
Day Habilitation Specialist
Shine Bright Care
02.2020 - 02.2021
Residential Care Manager
All Good Homes
03.2019 - 08.2019
Liquor Store Manager
Three Bears Alaksa
02.2019 - Current
Dr. Albert Jellen
Dr.Albert Jellen
01.2014 - 06.2015
LPN
Prime Care Medical
11.2006 - 11.2013
Med-Surg LPN
Reynolds Memorial Hospital
06.2005 - 11.2006
Psychology
West Liberty University
Associate of Science - Medical Coding And Billinb
Alaska Career College
Associate of Arts - Licensed Practical Nursing
BM Spurr School of Nursing
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